Experience with the following is required :
- Experience in working with complex IT software projects in a large organization using Waterfall and Agile methodologies.
- Gathering business requirements.
- Documenting business processes.
- Business Analysis in complex implementation and integrated software solutions.
- Data Analysis Tools (i.e. Power BI and Excel).
- Data Management and Infrastructure.
- Proficient in both written and verbal communications.
Work duties may include :
- Requirement Gathering and Solution Design : Work closely with development teams to translate business requirements into User Stories, technical specifications, and system design.
- Collaborating with technical team to design innovative and effective solutions that align with business goals. This involves conducting interviews, workshops, and meetings to elicit comprehensive and accurate requirements.
- Business Process Analysis : Analyze and understand the existing business processes within the organization.
- Identifying areas for improvement and recommending process changes to enhance efficiency and productivity.
- Business Insights : Translate complex data findings into actionable business insights. Provide recommendations based on data analysis to support strategic software integration and architectural design.
- Understanding of data models, SQL, ETL (Extract, Transform and Load), and Microsoft Office Family.
- System Implementation and Testing : Conduct system testing, including functional, integration, and assisting with user acceptance testing, to ensure the quality and reliability of the implemented systems.
- Testing Support : Assist with testing activities including test planning, test case creation, and test execution.
- Collaborate with quality assurance teams to ensure that solutions meet specified requirements and quality standards.
- Project Management : Manage project tasks related to business analysis activities using Waterfall and Agile methodologies.
- This includes tracking progress and coordinating with cross-functional teams to ensure timely delivery.
- Vendor Management : Manage relationships with software vendors, coordinating vendor demonstrations, and overseeing the implementation of vendor solutions.
- Change Management : Assist in change management activities related to system implementations. This includes conducting impact assessments, developing training materials, and providing support to end-users during the transition period.
- Stakeholder Communication : Facilitate effective communication between business stakeholders, technical teams, and project managers.
Providing regular project updates, status reports, and conducting presentations to keep stakeholders informed about project progress and milestones.
- Continuous Improvement : Continuously monitoring and evaluating the performance of supported systems.
- Identifying areas for improvement, conducting post-implementation reviews, and recommending enhancements to optimize system functionality and user experience.
- Risk Management : Identify risks and issues related to business analysis activities and work proactively to mitigate them.
Escalate critical issues as needed to ensure timely resolution.
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