Principal Associate, UX/UI Designer - EPX.xd

Recruiting : VA - McLean, United States of America, McLean, VirginiaPrincipal Associate, UX / UI Designer - EPX.xd

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.

We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results.

We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.

Together, we are on a quest to change banking for good.

We are currently seeking a UX / UI Designer to join our EPX.xd team. The EPX.xd team works closely with internal Enterprise products designed to help improve associates' experience to enable them to perform their jobs more efficiently and effectively.

We are passionate about advocating for user needs and delivering innovative, world-class products that redefine our customers day-to-day financial activities.

The Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another.

If you’re an innovator and storyteller who embraces an environment where you can experiment, learn, and change banking for good, we would love to hear from you.

What You’ll Do :

You’ll be asked to handle a variety of responsibilities, including :

Collaboration & Connection

Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and intuitive design solutions and understandable concepts that evolve and enhance the product interface and experience

Advocating for the customer through human centered design methods, including : discovery, research, ideation, whiteboard sessions, and user testing

Supporting design-led workshops to engage and build alignment across different partners and teams

Proactively offers recommendation and solutions by championing prioritization of design centered product enhancements grounded in research and analysis

Connecting with design community peers in service of learning, sharing, and teaching

Working with partners and teams across various geographies

Embracing and advocating for an experience mindset - this is as important to the work as the results

Participating in hiring by reviewing resumes, conducting interviews and attending consensus

Discovery & Delivery

Supporting early product definition by working with partners to participate in discovery sessions that uncover customer pain points and opportunities

Demonstrating familiarity with design tools to deliver concepts and enable successful collaboration across teams

Participate in end-to-end product design by :

Working with researchers to understand customer needs and define opportunities through usability and empathy studies

Framing problems, determining insights, and defining visual designs to serve customer needs

Creating process and user flows, wireframes, journey maps, and interaction models, resulting in low to high fidelity prototypes

Designing within existing - and creating new - standards to contribute to our internal design system, best practices, and guidelines

Supporting effective storytelling and presentation of visual concepts to various stakeholders

Creating high fidelity design assets for acceptance, development, and delivery to market in partnership with technology colleagues

Basic Qualifications

At least a 4 years of experience with UX and UI design

Preferred Qualifications

Designing for cross-channel experiences

Comfortable working with Product and Tech partners

Familiarity with design and prototyping tools, such as : Adobe Products, Sketch and / or Figma

Familiarity with working and contributing to and established design system

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site) : $134,100 - $153,000 for Pr. Associate, Design