Description
Experienced Call Center Reps Needed
Full time / Temporary Remote work.
Pay $15HR
Mon- Fri 8am-4 : 30pm
Short Term Temporary Remote Project
Must be computer savvy
- Recording of timely, accurate, concise and clear notes for all support queries and subscriber account activities
- Provide high-quality customer support in relation to incoming emails and / or phone calls
- Resolving product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, assisting and / or completing correction or adjustment, and following up to ensure resolution
- General troubleshooting, as well as observation and communication of errors within the platforms.
Requirements
- 3-5+ years of call center experience
- Must possess a high school diploma or GED
- Strong customer service skills including positive attitude, consistency, customer-first mindset, professionalism, and efficiency.
- Must be very proficient with Microsoft Outlook and Microsoft Word (Experience using other Microsoft Office programs is an asset)
Call Center Representatives.
Provide high-quality customer support in relation to incoming emails and/or phone calls. ...
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