Asset Management Project Manager
Location : Remote 4 days / week, and 1 Onsite day in Lyndhurst NJ
Contract : 1 year with strong possibility of extension
Times : M-Fr 9am-5pm EST
Responsibilities :
- Oversee the ServiceNow ticketing system specifically for Asset Management requests
- Propose solutions to the requests based on ServiceNow functionality
- Triage and prioritize requests based on urgency, stakeholders involved, ect
- Liaise between technical and business teams to ensure the development of the proposed solutions is on track, and then communicate timelines back to stakeholders
- Prioritize the grooming of the product backlog, serving as the voice of the customers
- Monitoring and evaluating progress of requests through completion
Requirements :
- 5+ years of IT Asset Management and CMDB experience with using ServiceNow ITAM / ITOM products
- Strong knowledge of ServiceNow CMBD
- Prior PM experience
- Demonstrated experience in gathering and transforming business needs into actionable requirements with ITAM / CMDB / ITOM
- Technical aptitude to self-validate solution approaches, assess initial feasibility, and drive discussions with the business and technical teams
- Previous experience implementing and running SAM & HAM
- Prior experience prioritizing Asset Management tickets from various Asset Management modules
- Prior experience working with Process Owner / Mgrs gathering feedback / request / enhancements and then prioritizing
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