Description
Summary :
Provides secretarial support to department ensuring accuracy of patient's records.
Responsibilities :
1. Ensures accuracy of patient's information.
2. Enters demographic information into computer.
3. Organizes and performs the general functions of the office : filing, typing, schedule patient testing as required, and pre-cert testing as needed.
4. Answers the telephone and gives information to callers, schedules appointments and routes calls or contacts appropriate staff to assure that effective communication occurs.
5. Types information from notes to produce documents relating to the patients, physicians, or the office management.
6. Monitors customer satisfaction and outcomes in conjunction with the office and medical staff. Resolves problems and measures improvements.
7. Fulfills all compliance responsibilities related to the position.
8. Performs other duties as assigned.
Education : HS GRAD / EQUIVALENT
Other Information :
Required : Data entry and MS Word required.
Minimum Experience : one year
Desired : Prefer previous work experience in the medical field. A knowledge of medical insurance, managed care plans and the medical referral process is preferred.
Working Conditions :
Manual : significant manual skills / motor coord & finger dexterity
Occupational : Little or no potential for occupational risk
Physical Effort : Medium to Heavy effort. May exert up to 35 lbs. force
Physical Environment : Generally pleasant working conditions
Company : Danbury Hospital
Org Unit : 232
Department : Adult Health Center
Exempt : No
Salary Range : $16.00 - $29.51 Hourly
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