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Sales Associate Keyholder

express
Auburn, WA, US
$16,28-$25,35 an hour
Part-time

Responsibilities

  • Performs opening and closing procedures such as balancing registers, preparing deposits, and activating the security system
  • Performs overrides at checkout as needed
  • Maintains a clean and organized sales floor, checkout, fitting room, and stockroom to ensure the store is safe and inviting to customers
  • Follows company policies and procedures to ensure the safety of all our associates and customers
  • Assists with product launch changes according to the company SOP
  • Delivers on all aspects of the customer experience model
  • Processes transactions quickly and accurately, reducing the customer’s wait time
  • Positively resolves customer service-related issues as they arise and determines a resolution or escalates further, communicating all issues and resolutions to Store Management
  • Drives credit and loyalty member programs by explaining benefits and encouraging customers to participate.
  • Other essential functions may occur as directed by your supervisor.

Required Experience & Qualifications

  • Education : High School or Equivalent
  • Years of Experience : 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements

Critical Skills & Attributes

  • Previous retail experience preferred
  • Customer service skills and ability to interact with customers
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates
  • Demonstrated collaborative skills and ability to work well within a team

Benefits and Compensation

Express, Inc offers a range of benefits to help protect full-time associate’s health and long-term financial security including :

  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.

Salary Range $16.28 - $25.35

30+ days ago
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