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Technical Account Manager

VirtualVocations
Hartford, Connecticut, United States
Full-time

A company is looking for a Technical Account Manager to coordinate activities for internal departments and external customers, ensuring a smooth systems implementation experience.

Key ResponsibilitiesBuild long-term relationships with clients and act as a trusted technology advisorManage post-implementation aspects of Enterprise accounts, including escalation handling and customer satisfactionIdentify sales opportunities and manage virtual CIO service offerings, providing QBR presentations to enterprise clientsRequired Qualifications3 to 5 years of professional experience in a related fieldBachelor's Degree or global equivalent in a related disciplineTechnical background in software and hardwareUnderstanding of Citrix, SQL, and Enterprise solutions preferredProficient with tools, systems, and procedures relevant to the role

11 days ago
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