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Customer Success Representative

Unique Camping + Marine
Arvada, CO, US
$19-$21 an hour
Part-time
Quick Apply

Status : Part Time Location : In Office (Arvada and possibly Greenwood Village) Hours : 16-20 Hours / Week Reports To : CEO Hourly Wage : $19-$21 Summary of Role As a Customer Success Representative you will work directly with brick and mortar accounts to facilitate and maintain successful sales relationships.

Every day you will be in touch with brick and mortar customers to take orders, recommend products, facilitate training, explain merchandising opportunities, solve shipping and billing issues, and generally represent the positivity and care that Unique desires to be at the forefront of our sales and marketing efforts.

It is Unique’s goal to create meaningful and sincere relationships with our brick and mortar customers - and to achieve this you must commit to provide excellent customer service and strive to solve the customer’s problems in a positive, supportive, and helpful way! Successful Implementation Of This Role Requires Daily phone calls to brick and mortar clients Maintaining clear communication about products, services, and merchandising opportunities Impeccable record keeping of contact information in our order management system Submitting orders through our ordering system Resolving shipping, order, and product issues Providing detailed information and training on products, promotions, services, and tools offered to customers Attendance of trade shows A growing understanding of the marketplace and customers Working hand-in-hand with marketing teammates and sales desk team to achieve goals and objectives An attitude and commitment to making our customer’s conversations with Unique the best part of their day Positive, supportive, and helpful communication skills with our internal teams.

About Unique Camping & Marine At Unique Camping + Marine, we won’t ever settle for less than the most effective and easy-to-use products we can possibly provide.

Our ultra-premium solutions for RV and marine wastewater tank care are the strongest formulas available today and are superior to every other product in the marketplace.

More than ever, consumers are seeking more responsible alternatives to the abrasive chemical cleaners that dominated the market for far too long.

We are proud to offer an assortment of premium treatments that are more effective and presented with full transparency so customers can use our products without reservation.

Mission Statement Our mission is to improve the lives of our customers and team members through a relentless commitment to offering the world’s best products, services, and workplace, delivered by a team of people whose purpose is to give you the best, by giving their best.

  • Please note Unique reserves the right to update, add, remove or change job descriptions and responsibilities as the organization sees fit to meet its organizational needs and growth. Powered by JazzHR
  • 25 days ago
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