Director, Industrial Engineering

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Facility : WCO - Wellstar Corporate Office

Job Summary :

The Director, Industrial Engineering is responsible for health system performance management planning, benefit identification and realization.

The primary responsibility of this position is to identify high value performance opportunities aligned with ensuring the achievement of Wellstar's Strategic Goals.

This role will manage staff Industrial Engineers and Industrial Engineer Interns / Co-ops. This role will work with senior leaders throughout the entire health system to continuously analyze, develop and improve processes and operations in order to promote and achieve substantial improvements in key measures of performance, efficiency, effectiveness, productivity, reliability, consistency and quality.

Major areas of responsibility include :

Facilitation of performance management discussions and foundational area planning to support effective and aligned use of performance improvement resources;

guides the development, coordination, and administration of system wide evidence-based practice process improvement initiatives & activities.

• Leadership and development of the performance management team.
• Tracking and reporting of performance management progress and metrics; governance, control, and communication. Participates in the development and implementation of associated financial and strategic planning activities.
• Supports development of tools and techniques for clinical and business process redesign / re-engineering and process improvement initiatives and educational programs.
• Partnership with internal customers (executive sponsors) to ensure benefit realization.

Core Responsibilities and Essential Functions :

Advises leadership in performance management implications of strategic planning, resource allocation, human resources modeling, and coordination of people and resources.

Anticipates business needs, secures required resources and leads initiatives to affect change in the system. Maintains a working knowledge of initiatives in progress across the organization, as they relate to performance management.

Leads identification of current process gaps through the use of observations, data collection, data analysis, process ideologies and communication with management and front line staff.

Oversees process improvement projects and teams in identifying issues, root causes, strategies for improvement, and development of implementation and sustainment plans.

Leads project management, development of project timelines, and follow-up action items for process improvement initiatives.

Leads, coaches and mentors Industrial Engineers, Interns and Co-op students. Regularly models / mentors / trains team members on technical skills.

Leads associated team members effectively to evaluate performance objectives and key results, as well as final outcomes to ensure value to the organization.

Oversees metric, dashboard, and report creation as well as identification of process improvement opportunities across the organization using various analytical tools and techniques.

Participates in the creation of documentation as needed.

Makes recommendations to management on new processes, tools, techniques, or development of new products and services. Manages deployment of said techniques and tools.

Collaborates with other performance improvement resources, management, and stakeholders to develop efficient processes and quality control measures.

Performs other duties as assigned.

Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education :

• Bachelors, Industrial Engineering
• Masters Business Administration / Management-Preferred or Masters Health Administration-Preferred

Required Minimum License(s) and Certification(s) :

All certifications are required upon hire unless otherwise stated.

Required Minimum Experience :

Minimum 10 years Industrial Engineering or Performance Management / Improvement Experience Required

Minimum 5 years Leadership / Management Experience Required

Minimum 5 years Work in Healthcare, Life Sciences industry Preferred

Minimum 2 years Process Simulation Tools and Techniques Preferred

Required Minimum Skills :

Superior critical thinking, analytical and problem-solving skills

Demonstrated experience in leading and managing complex high value initiatives or projects

Process Improvement - understanding core business processes and how best to improve them

Experience creating process simulations and use for decisions and analytical purposes

Professional competence in Microsoft PowerPoint, Excel, Statistical Analysis and Simulation software

Experience with financial benefit tracking responsibilities related to projects or resources

Exceptional interpersonal, team building and communication skills

Experience working with cross-functional teams and to interact with all levels of management

Demonstrated ability to innovate in a manner that propels the organization or department forward.

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