Director of Employee Assistance Program

Facility Management Position

Up to $20,000 bonus plus Relocation Assistance

Cape Fear Valley Medical Center

Location : Fayetteville, North Carolina

Department : Employee Assistance Program

Job Family : Management

Work Shift : Days (United States of America)

Summary : Responsible for Employee Assistance Program operations. Supervises and / or provides EAP services to employees of Cumberland County Hospital System, Inc., and contracted employees and their families, maintaining professional service, quality and customer satisfaction.

Major Job Functions :

The following is a summary of the major essential functions of the job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time.

• Develop, implement, and evaluate a management action plan on an annual basis, assuring quality EAP service delivery and manageable growth
• Prepare the annual program budget and monitors expenses monthly
• Develop and implement standard operating procedures and practices for EAP service delivery that ensure client confidentiality and timely, ethical, and quality service
• Establish and maintain effective and confidential record keeping and data management reporting systems
• Evaluate EAP process and outcome in terms of utilization, quality of services provided, and attainment of program objectives
• Establish and monitor a network of community organizations and resources
• Participate in professional EAP organizations and provide consultation regarding EAP practice to the community
• Supervise the delivery of assessment, referral, and short-term problem resolution, follow-up, and return-to-work services to employees / families who need assistance
• Consultation is provided to sponsoring work organizations regarding the development of policies and procedures related to EAP services including alcohol and drug policy, drug testing, and organizational response to the critical incidences
• Provide timely and quality training and consultation services to managers regarding troubled employees
• Provide direct supervision of EAP staff
• Other duties as assigned

Qualifications :

The following qualifications, or equivalent, are the minimum requirements necessary to perform the essential functions of this job.

Education and Formal Training :

Work Experience :

Knowledge, Skills, and Abilities Required :

Physical Requirements :

Cape Fear Valley Health System is an Equal Opportunity Employer M / F / Disability / Veteran / Sexual Orientation / Gender Identity