Social Services Assistant

Position Summary

The Salvation Army Northern Division 360 Life Center serving Dakota, Scott, and Carver counties, in Burnsville, MN, is committed to "Doing the Most Good" providing holistic, person-centered services to individuals and families. In addition to pastoral care, the center offers short- and long-term case management; assistance with food, clothing, utilities, rent, and housing support; and connections to community partners.

The Social Services Assistant is responsible for providing administrative support and direct assistance to program participants, helping ensure the smooth operation of social service programs.

$19 - $21 per hour, 40 hours a week

13801 Fairview Dr. Burnsville, MN 55337

Essential Functions (approximate time spent)

• Information Requests (40%) : Respond to phone, email, and in-person inquiries; route individuals to the appropriate staff or community resources.
• Administrative Support (25%) : Complete clerical duties including data entry, filing, scheduling, and general office operations.
• Participant Assistance (20%) : Assist program participants with paperwork and share information about the Pathway of Hope and other available services and events.
• Program Support (10%) : Support the delivery of core programs, including food shelf operations and senior nutrition initiatives. Assist with volunteer scheduling and coordination.
• Event Assistance (5%) : Provide logistical and on-site support for special and seasonal events such as Toy Shop and Dakota, Scott, and Carver counties community programs.

Education and Experience

Competencies

Working Conditions

Supervisory Responsibilities

Driving / Travel Requirements

Other Duties