Assistant Manager
Benefits :
- Employee discounts
- Flexible schedule
- Free uniforms
- Competitive Compensation
- Career path development
- Paid Vacation
- Paid Holidays
Company Overview
Since 1993, PostNet has provided small businesses and consumers with high-quality printing and shipping solutions that make life easier.
PostNet has nearly 700 locations across North America, Central America, South America, and Africa.
Under the supervision of the Center Owner or Manager, the Customer Service Representative is responsible for assisting customers with all store services and products.
Operates the point-of-sale system, copiers / printers, rental computers, and other store equipment.
WHAT YOU BRING TO THE TABLE :
- Three to five years of continuous employment in customer service or sales experience in a retail or hospitality environment or
- Completion of an Associate degree or higher and one to two years experience in sales
- Assist in handling customer complaints and problems in a professional manner
- Multitasking must have the ability to process multiple tasks simultaneously
- A valid driver’s license is required
- Proficient with Microsoft Office applications, Google Suite, Windows operating system, and Adobe software.
WHAT WE EXPECT OF YOU :
- Assists customers with shipping and packaging services, printing estimates / orders, and other services offered
- Up-sells, cross-sells and actively participates in marketing and promotional initiatives
- Opens and closes the center, cash register, and other center systems
- Assists management in maintaining, ordering, and stocking inventory
- Interacts with UPS, FedEx, DHL, and USPS couriers, other vendors, and all store staff
- Sorts and deposits mail in private mailboxes
WHAT YOU CAN EXPECT OF US :
Hard work, collaboration, humanity, fun, and laughter
PHYSICAL AND SAFETY REQUIREMENTS :
- Must be able to stand behind a sales counter for extended periods
- Must be able to lift at least 50 pounds
- Must be able to communicate clearly with customers by email, by phone, and in person
- PostNet centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
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