Scheduling Coordinator, Dental Appointments

Responsibilities :

Under the supervision of the Director of Dentistry, the Dental appointment coordinator performs a variety of clerical and receptionist duties to support the overall administrative functions of the dental clinics.

In addition, the Dental Coordinator assists in participant care responsibilities, scheduling specialist appointments and performing other clerical duties as needed.

Physical attendance at an InnovAge facility is essential to performing the job duties.

Respond to phone calls and appointment requests in a timely manner and quickly adjust schedule as needs emerge.

Coordinates with the transportation department to schedule outside Oral surgery and Dental in-house appointments for participants.

Ensures that appointment information is relayed to the appropriate departments and caregivers as necessary

Notifies participants and their families of appointments and transportation arrangements and any updates and changes as needed

Ensures that the dentist and hygiene appointment hours are completely filled according to daily goals, in accordance with the appointment guidelines.

Receives diagnostic tests by fax or e-mail and routes to the appropriate care provider to be processed and performs follow-up by obtaining procedure results in a timely manner.

Organize and maintain recall, cancellation and other practice management related reports.

Assists with filing and other clerical office functions as requested.

REQUIRED

1+ yr as a scheduler with customer service experience

Strong clerical skills that include filing, record keeping, data entry and providing customer service.

A minimum of one year experience working with the frail or elderly

Dental Terminology

High School diploma or GED

Benefits :

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely.

InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers.

These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant.

At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day.

When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace.

We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, pregnancy, or any other protected status.

Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits.

Our extensive benefits package includes medical / dental / vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

Applicants are considered until the position is filled.

Posted Salary Range :

USD $23.00 - USD $23.00 / Hr.