Territory Account Manager- Seattle/Portland

GlaxoSmithKline
Seattle, Washington, US
Full-time
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Site Name : USA - Washington - Seattle, USA - Oregon - Portland

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Posted Date : Jun 12 2024

Company Overview

ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV.

ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV.

Our aim is to think, act, and connect differently through a focus on education on for the prevention and treatment for HIV.

We go to extraordinary lengths to deliver the sorts of breakthroughs, both in prevention, treatments, care solutions and communities, that really count.

We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care.

We are fully committed to push through every challenge until HIV / AIDS is eradicated. ViiV Healthcare has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition.

We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic.

We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients.

Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn't just somewhere to work - it's a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference.

While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities.

Position Overview

ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the long-acting Injectable Treatment Sales team (Cabenuva) .

The ability to thrive in a fast-paced, complex environment and work with HCPs to adopt a new approach to HIV prevention will be essential to delivering success in this role.

Additionally, the abilities to partner cross-functionally and to remain highly adaptable in a launch context will be critical.

It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals.

Successful outcomes will include selling to HCPs, servicing their accounts, and being aligned to ViiV Healthcare's mission of leaving no person with HIV behind.

This will be achieved through driving results against business objectives and working effectively within an integrated account management framework in the setup and delivery of a buy and bill treatment model.

Reporting To

  • Regional Sales Director (first line leader)
  • Area Vice President of Sales (second line leader)
  • Internal :
  • Marketing
  • Marketing
  • Senior Sales Leaders
  • Field Strategy and Operations
  • Market Access
  • Medical Science Liaison (MSL)
  • Field Reimbursement Managers (FRM)
  • Community Medical Liaisons / Contract Nurses

External :

  • HCPs - private practice, community clinics, and integrated systems
  • Physician Support Staff
  • Broader HIV community (Aids Service Orgs)
  • Local business, regulatory and legal stakeholders
  • Specialty Pharmacies

Key Duties and Responsibilities :

  • Deliver Results Through Exceptional Sales and Service
  • Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment.
  • Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts.
  • Leverage data analytics, business acumen, and market expertise to identify high priority prospects.
  • Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients.
  • Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers.
  • Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV
  • Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests.
  • Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.
  • Develop and foster external relationships with key influential customers and thought leaders.
  • Compliance, Accountabilities, and Values Based Culture
  • Act in ways consistent with ViiV's culture, expectations, and values.
  • Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow.
  • Escalate issues and risks when needed; display courage by 'speaking up.'
  • Understand and follow key compliance and regulatory guidelines.

Basic Qualifications :

We are looking for professionals with these required skills to achieve our goals :

  • BA / BS degree required
  • Minimum of 5+ years pharmaceutical sales experience as consistent top performer
  • Minimum of 3+ years' specialty experience
  • Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market
  • Reside in the position area
  • Valid Driver's License

Preferred Qualifications :

If you have the following characteristics, it would be a plus :

  • Degree in Business, Marketing, or Life Sciences
  • Experience successfully selling and delivering products in buy and bill reimbursement environments and working with Specialty Pharmacies
  • Sales experience with injectable products
  • Experience working with HCPs to procure, manage, and administer cold chain treatment products.
  • Knowledge of the HIV market
  • Experience launching new products.
  • Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills.
  • Experience to influence and collaborate cross-functionally in a matrixed environment.
  • Excellent written and oral communication skills
  • Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members

Why Us?

At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV.

We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS.

At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic.

We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe.

We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care.

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11 days ago
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