Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.
We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.
Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Job Summary
The Director of Corporate Communications' primary responsibility is to proactively lead corporate communications initiatives both internally and externally.
To form a competitive employer brand and build brand trust with key audiences through constant communication. The Director of Corporate Communications works with communication strategists, specialists, creative team, various program directors and stakeholders within the business in order to develop suitable communication plans and strategies.
The Director of Corporate Communications ensures the communications team and work output supports the executive leadership team and initiatives stay consistent with Heartland’s values, culture and business objectives.
This person is the primary point of contact for media relations for all external corporate communications needs including, PR, interviews, sponsorships and other communications oriented projects.
Duties
Lead Corporate Communications Team
Ensure sales reps are fully informed. This includes product updates, incentive campaigns, training,
Communication strategist for President and partner for the executive leadership team
Manage brand reputation
Get company and leaders featured on TV, internet and key publications
Through strong leadership be able to envision and inspire team members
Drive corporate strategies and message development, pitch new ideas and approach projects with a growth mindset
Ensure opportunities for the President fully vetted
Develop a cohesive communications strategy to position Heartland as a leading financial technology company
Assemble and oversee a diversely skilled communications team
Crisis management, preemptive planning, and communication
Cultivate an environment of readiness and alertness
Maintain an awareness of company risks, threats and monitor brand
Project a positive company image to the public with strong employer branding
Manage media relations
Manage communications budget
Ensure high-quality control of all information released
Promote a culture of innovation and appropriate change to continually improve communication
Build strong relationships with leaders throughout the business. Ensure the communications team is personally connected to stakeholders
Promote team collaboration through collaborative leadership
Manage all corporate communication channels to constantly promote culture and business priorities
Develop plans and methods to ensure communication is not dependent on specific people and can scale easily
Manage and create content to promote events, inspire and educate Heartland team members and the community
Protect and maintain corporate culture, marketing / communications overall team culture
Monitor communication effectiveness and work to improve key metrics
Primary owner of the company intranet, newsletter, and internal social media programs
Ensure communication is relevant to employees and meet high standards
Ensure corporate communications initiatives are part of all social media channels and properly scheduled with marketing team
Create content as needed
Job Requirements
10+ years of communications experience
Degree in Communications, PR, Marketing or related field (MBA or advanced degree in Communications, preferred)
An extensive list of media contacts
Awareness of and proficiency with communications technologies
Experience in stakeholder / community engagement
Clear and concise communication with team members and senior management
Strong and confident collaborative leadership
Strong strategic agility
Willingness to adapt and thrive in a fast-paced work environment
Strong relationship with media contacts
Leadership experience with corporate communications, PR or marketing in a large public company
A true collaborative leader with the ability to influence at a high level.
LI-Hybrid
LI-LW1
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