HR Generalist

What You Will Do

• Provides exemplary customer service to our team members and delivers warm, knowledgeable HR support; acts as a company ambassador during internal events, as applicable
• Acts as a leader for the organization, exhibiting our core values : Deliver Excellence; Build Trust; Be a People Person;

Create Value; Innovate; Own It

• Maintains the highest level of confidentiality and discretion
• Identifies training needs and partners with the appropriate parties within the organization to address
• Creates unique training content and revises present training programs, as applicable
• Oversees the quality of delivered training and provides best practice suggestions
• Provides subject matter expertise regarding GalaxE’s learning management system (LMS)
• Supports and maintains all corporate policies, procedures, quality, and confidentiality standards as outlined in the GalaxE Group Employee Guide
• Provides HR policy guidance and interpretation for domestic operations; advises HR Manager on and supports policy creation
• Supports the full life cycle of employment, including onboarding and exit processes
• Provides tactical consultation and guidance to management (coaching, counseling, development, disciplinary actions)
• Maintains employee-related databases and prepares reports for management
• Organizes, completes, and presents projects as assigned
• Partners with our onshore and offshore teams, as applicable
• Promotes professionalism, and a collaborative, learning environment within the team; works closely with other HR team members to provide 360 support
• Innovates best practices in people programs and implements an array of HR-centric programs
• Works closely with management and employees to improve communications, enhance working relationships, build morale, and increase productivity and retention
• Analyzes trends and metrics in employment practices to develop solutions
• Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations
• Maintains records, reports, and logs to ensure compliance
• Uses available tools, including MS Outlook / Word / Excel; UltiPro; other software, etc.
• Understands GalaxE policies and processes; own HR processes and obtain required approvals, as applicable
• Keeps manager informed about progress, news, and delays
• Exhibits a no task too small attitude and is a team player
• Other duties, as assigned

Skills and Experience You Will Need

Required Skills :

• Strong HR project management skills
• Understanding of learning and development best practices
• Ability to create and deliver unique training content to a group
• Working knowledge of multiple human resource disciplines including wage and hour regulations, compensation practices, organizational design, diversity, performance management, federal and state employment laws
• Thorough understanding of applicable laws, guidelines and policies
• Excellent customer skills with strong communication (written and verbal), presentation, and organizational skills complete with the ability to effectively and reasonably interact with diverse, inter-disciplinary, cross-functional teams
• Effective leadership and interpersonal skills with an ability to develop productive working relationships with others.
• Ability to develop strong professional relationships with all of the organization
• Must be detail oriented and possess the ability to use critical thinking skills to effectively resolve issues
• Ability to write reports, business correspondence, and procedure manuals
• Ability to multitask, effectively present information, and respond to questions in a timely manner
• Strong conflict management and negotiation skills
• Excellent consultative skills, including client management and business literacy
• Proficiency with Microsoft Office Suite with advanced Excel skills, Internet and email applications.
• Ability to work independently and in a team environment.
• Ability to maintain confidentiality.
• The ability to handle reasonably necessary stress
• The ability to read, concentrate and learn
• Physical requirements include : sitting, standing, and computer work for long periods of time
• The ability to travel required, including possible overnight

Desired :

• Knowledge of the IT services industry a plus
• Familiarity with HRIS, Ceridian Dayforce preferred, and LMS systems
• HR certification is a plus

Educational Requirements :

• Bachelor's degree with 2+ years of Human Resources and / or learning and development experience, or
• Master’s degree with 1 year of general HR and / or learning and development experience

Who We Are

GalaxE is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world.

Using our proprietary solution set, GxFource, we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and data-driven business transformation.

Since its founding, GalaxE has been dedicated to advancing the benefits of technology. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success.

We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition.

At GalaxE we value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic.

We focus on cultivating both traditional IT and non-traditional, new collar, workers through our Outsource to America, program.

We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership of the work they produce and bring it each and every day.

Working with like-minded team members you will get a chance to discover, develop, and use cutting-edge technologies to transform the way we deliver creative business solutions.

Sound like you? Join us and find out for yourself what it means for you, and your career, to be part of the GalaxE team.

Let’s build something, together. #WeAreGalaxE

Equal Opportunity Employer / Veterans / Disabled

Pay is based on several factors including market location and may vary depending on actual job-related knowledge, skills, and experience.

Physical Requirements :

• Prolonged periods of remaining stationary at a desk and working on a computer
• Must be able to lift to 15 lbs., as needed
• Must be able to work on-site (corporate / client offices), as needed (not applicable for 100% remote roles)
• Occasionally required to bend, kneel, crouch, and reach overhead.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment.
• Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus.

Employees must be able to perform the physical requirements of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.