Job Description
Job Description
Description :
Essential Duties and Responsibilities :
Our specialized team of Sales Representatives make proactive outbound calls in an effort to sell personal lines insurance products for multiple carriers.
- Make proactive outbound calls in an effort to quote and bind personal lines insurance coverage for our retail clients.
- Agents analyze the information collected from current and prospective clients and compare and evaluate possible insurance needs to develop individualized advice and strategies for each client based upon each client’s insurance and financial status, risk tolerance, needs and objectives.
- Agents provide individualized advice and recommendation to current and prospective clients on the purchase of insurance products.
This includes explaining and discussing with clients the advantages and disadvantages of various insurance products including the costs, monetary values, and risks of each.
- Aggressively work internet leads, direct mail, cross-sell, and referral lists by making proactive outbound calls and hitting desired activity ratios.
- Sales Representatives are expected to make 125+ outbound calls per day.
- Agent’s structure transactions to ensure they result in the maximum benefit for the clients, while also conforming with the laws, regulations, and requirements governing the insurance industry.
- Build relationships with internal agents to share leads.
- Implement effective cross sell campaigns and follow procedures to round out client accounts.
- Sell insurance through various prospect contact touch points such as telephone, email and / or internet.
- Prepare insurance quotes to prospects and use assumptive closing techniques to close sales.
- Utilize persuasive negotiation skills and highly effective listening and communications skills.
- Facilitate a sales culture to maximize retention, customer satisfaction, and up-sell and cross sell opportunities with each customer interaction.
- Maintain product knowledge for lines of business written through the Agent distribution channel.
- May be asked to assist with other tasks when necessary.
Requirements :
Education and / or Work Experience Requirements :
- Must possess a NJ Insurance producer license.
- Must complete 24 Continuing Education Credits every 2 years.
- 1-2 years of experience selling personal lines such as auto, homeowners, umbrella, boat, motorcycle, etc.)
- Good working knowledge of Microsoft Products (Word, Excel, Internet Explorer).
- Strong communication and interpersonal skills.
Physical Requirements :
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and / or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
- Must be able to speak, listen and communicate clearly verbally and in writing.
- Stand or sit - must be able to remain in a stationary position 75%.
- Walk - the person in this position needs to occasionally move about inside the office to access office machinery, etc.
Work Environment : Remote work may be optional and or required during inclement weather or a public health emergency. Access to stable internet and appropriate workspace will be required.
2 days ago