Biomedical Technician I - Clinical Engineering

The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention.

It was named the nation's No. 1 hospital for cancer care in & World Report's 2022-2023 rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.

Position is a hybrid role, acting as a Biomedical Equipment Technician-I and as one of the Clinical Engineering liaisons to the Cybersecurity and Information Technology-Information Service (IT-IS) departments.

Working on a wide variety of projects, assignments and activities, this role will support the medical device security program, Vulnerability process management, performing network-related support of repair / maintenance and project activities on a wide variety of complex, computerized and networked (wired & wireless) medical systems.

Provides guidance and using secure solutions to support vulnerabilities and endpoint tools. Provides technical support on the analysis, maintenance, calibration, installation, and upgrades on general patient medical / other electronic equipment.

Demonstrate technical support for general patient care medical equipment and conduct the electrical safety inspections for the institution.

Demonstrated Technical Competency and Training Demonstrates solid technical support in analyzing / calibrating / installing electronic / electromechanical / mechanical / pneumatic general patient care medical equipment.

• CS Support, deliver products and services no later than the Project Due date.
• Utilization of software skills meets the needs of equipment support and communication needs.

Customer Communication related to Equipment support activities and status

• Communicate with clients to obtain access to equipment, resolve equipment issues and minimize equipment downtime resulting in safe / operational equipment to our patients and operators
• Open and constructive lines of communications with customers will be demonstrated by technician throughout repairs communicating repair status in conversations and e-mails, in a financially responsible manner.

Support and Proactively Review Medical Device Network Security Work with the Clinical Engineering Cybersecurity team to interpret results of security toolsets and logs to assess risks to the institution and steps for proper mitigation.

• Work with the Clinical Engineering team to develop a working knowledge of medical device security issues and initiatives, including network troubleshooting, system troubleshooting, ability to read network diagrams and ability to perform computer configuration and assessment.
• Working knowledge of information security concepts and domains to apply correct methodologies to bring normal operational processes.

OWASP, CVSS, CIS, CVE etc.)

• Working knowledge of application of security controls to computer software and hardware
• Consistently willing to learn and develop the role to indicate knowledge of security systems and tools such as Medigate, web application scanning, encryption, anti-malware, HIDS and EDR as well as medical device cybersecurity focused training through institutions such as the Association for the Advancement of Medical Instrumentation (AAMI) and others.
• Vulnerability management including working with teams to assess vulnerability reports & scans from tools such as Medigate, interpret results, triage priority, and assisting with remediation planning, working closely with Cybersecurity and IT-IS teams

Other duties as assigned

Education : Associate's degree in Biomedical Technology (BMET) or Electronic Engineering.

Preferred Education : Bachelor's Level Degree

Certification : None

Preferred Certification : Applicable certifications (PMP, CBET, CompTIA Core / CCNA / MTA / equivalent).

Experience : None. May substitute required education degree with additional years of equivalent experience on a one to one basis.

Preferred Experience : Two years of BMET, military BMET or hospital manufacturer field service experience

Pursuing a Cybersecurity-driven study program for medical devices

Onsite Presence : Is Required

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity / expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law.