Head of Cyber Strategy & Security Operations

Position Overview

Massachusetts Mutual Life Insurance Company (MassMutual) is seeking a dynamic and experienced leader to serve as Head of Cybersecurity Strategy & Operations. This role is a critical member of the cybersecurity leadership team, reporting directly to the CISO, and is responsible for leading the operational execution of the enterprise cybersecurity program. The successful candidate will oversee all aspects of cyber operations, governance, risk and compliance —including the Security Operations Center (SOC), threat intelligence, incident response, and vulnerability management—while also playing a pivotal role in shaping and executing the company’s cybersecurity strategy. This leader will act as a trusted delegate to the CISO, ensuring continuity of leadership and resilience across the cybersecurity function.

Key Responsibilities

Reporting to the CISO, the Head of Cyber SOC & Cyber Strategy + Operations is a critical enterprise leader accountable for the day-to-day resilience of the company’s cyber security operations and long-term cyber security strategy. This role will lead MassMutual’s strategy to safeguard digital assets and sustain policyholder trust by driving proactive threat management, advanced data analytics, and disciplined risk management. This role will implement cutting-edge security controls and continuously adapt them to address the evolving threat landscape to strengthen cyber resiliency while enabling the business. This role will foster a pervasive culture of security awareness across the enterprise, ensuring risk-informed decisions, measurable control effectiveness, and rapid detection and response—so security accelerates innovation and delivers resilient, trustworthy outcomes for our policyholders. This executive owns the global Security Operations Center (SOC), Threat Intelligence, Incident Response, and security operations platforms, while orchestrating the operating model, metrics, and governance for a high-performing cyber program. The role partners deeply with ERM to integrate cyber risk into the enterprise risk framework and routinely engages executive leadership and the Board on posture, risk, and program maturity.

Strategy & Operating Model

• Create, refine, and operationalize the multi-year cybersecurity strategy and roadmap; translate strategy into an executable operating plan, budgets, and measurable outcomes.
• Establish and continuously improve the cyber operating model (first / second line interfaces, decision rights, runbooks, service levels), ensuring alignment with enterprise risk appetite and regulatory expectations.

Security Operations (SOC) & Incident Readiness

Governance, Risk & Compliance

Metrics, Reporting & Executive Engagement

Architecture, Engineering & Third Parties

Culture, Talent & Budget

assurance outcomes (no high-severity findings).

85% team engagement / retention.

Required Qualifications

Required Certifications

CISSP (Certified Information Systems Security Professional) Strongly Preferred, CISM (Certified Information Security Manager), CRISC (Certified in Risk and Information Systems Control), GIAC certifications (e.g., GCIA, GCIH, GRID) for SOC / IR expertise, CISA (Certified Information Systems Auditor) for governance and compliance.

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Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.

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