Business Operations Manager

nSky Solutions
CA, United States
Full-time

Our client is seeking an ambitious Business Operations Manager who thrives in fast-paced environments, loves problem-solving, and is excited to take on varied responsibilities.

You’ll collaborate across departments and play a critical role in supporting business development, GTM efforts, customer success, and more.

If you’re proactive, detail-oriented, and passionate about making an impact, this role is a perfect fit.

What You’ll Be Doing :

Customer Success : Ensure customers have an exceptional experience by assisting with QBRs, presentations, and handling inquiries swiftly.

Build systems to improve customer support processes and prevent recurring issues.

  • Marketing : Contribute to PR and marketing efforts, assisting with product launches, social media management, and campaign support.
  • Business Development : Support strategic partnership calls, lead generation, and other business development initiatives as needed.
  • Process Management : Oversee various operational pipelines, ensuring the team meets SLAs and objectives while enhancing process efficiency.
  • Recruiting : Help source and manage contractors and employees as the team expands. Support the company’s cultural growth and ensure alignment as the team scales.

Qualifications :

  • 5+ years in an operations or cross-functional role with exposure to various business areas.
  • Experience working in an early-stage startup environment (Seed or Series A funded)
  • Extremely detail-oriented and process-driven, able to juggle multiple tasks effectively.
  • A strong sense of urgency and ability to adapt quickly in a dynamic environment.
  • Excellent reasoning and problem-solving abilities, with a knack for structured thinking.
  • Highly responsive, with clear and concise communication abilities.

Nice-to-Haves :

  • Background in industrial engineering
  • Experience reviewing commercial or legal agreements

This is a fantastic opportunity for someone who enjoys building from the ground up and wants to help shape the future of a rapidly growing company.

Our client is looking for proactive leaders with a bias for action future founders who are ready to build something extraordinary!

13 hours ago
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