A company is looking for a Contact Center Support Specialist based in the US.Key Responsibilities : Research, diagnose, and troubleshoot advanced support issues for contact center technologiesManage requests for changes and new implementations of contact center technology solutionsInterface with vendors for issue resolution and ensure proper ticket managementRequired Qualifications : Bachelor's degree in computer science or related field preferred3+ years of experience in supporting and developing contact center solutionsExperience with IT service management, 3rd party vendors, and technical customer serviceExperience troubleshooting VOIP / SIP connectivity highly desirableExperience with object-oriented programming highly desirable
Contact Center Support Specialist
Key Responsibilities:Research, diagnose, and troubleshoot advanced support issues for contact center technologiesManage requests for changes and new implementations of contact center technology solutionsInterface with vendors for issue resolution and ensure proper ticket managementRequired Qualifica...
Community Support Specialist - Direct Support Professional
Depending upon the individual's needs and desires, Community Support Specialists (Direct Support Professionals), with the help of technology, provide the needed level of support and care, allowing the person to be more self-sufficient. As a Community Support Specialist, you are part of our Direct Su...
Contact Center Support Operator
A company is looking for a Contact Center Support Operator I. ...
Contact Center Specialist (Spanish Speaking Preferred)
Contact Center Specialist (Spanish Speaking Preferred). As a Contact Center Specialist, you will be a part of the Functional Services, HR Operations team based in Cary, NC. Preference for candidates who speak Spanish to be able to support inquiries, but not a requirement for the role. EST Monday thr...
Contact Center Customer Care Specialist
A company is looking for a Contact Center Customer Care Specialist (SCA) to support customer inquiries and resolve concerns. Experience in a multi-channel contact center environmentSchedule flexibility to work nights, weekends, and holidays. ...
Contact Center Specialist (Spanish Speaking Preferred)
Contact Center Specialist (Spanish Speaking Preferred). As a Contact Center Specialist, you will be a part of the Functional Services, HR Operations team based in Cary, NC. Preference for candidates who speak Spanish to be able to support inquiries, but not a requirement for the role. EST Monday thr...
Contact Center Technology Specialist
Years demonstrated proficiencies in some of the following HTML, Java, PHP, NICE inContact telephony platforms (or similar contact center platforms). Aetna, a CVS Health company, is looking for top operations talent! We have an exciting work from home opportunity available for highly motivated indivi...
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Customer Service Specialist
Healthcare Customer Service Representative. Must be willing to take a typing and customer service test. Experience with management information systems to address customer needs. ...
Junior Technical Support Specialist
Technical Support Specialist with SQL experience on the East Coast, US, for a remote position. ...