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Food & Beverage Manager

The Langham, Boston
Boston
Full-time

Job Summary

PRIMARY OBJECTIVE OF POSITION :

The Food and Beverage Manager is a member of the food and beverage management team, with a focus on overseeing Room Service operations.

RESPONSIBILITIES AND JOB DUTIES :

  • Prepare daily / weekly payroll and schedule for the Room Service department.
  • Schedule and conduct monthly departmental meetings.
  • Ensure maximum levels of guest service while maintaining Langham standards.
  • Maintain Langham and Massachusetts Health Department standards for sanitation of all food and beverage production areas, including equipment.
  • Act as lead trainer for all Room Service related procedures - motivate and coach.
  • Interview and train new colleagues; conduct annual performance reviews for Room Service colleagues.
  • Participate in development of food and beverage menu items.
  • Handle guest requests / concerns.
  • Communicate with all departments and managers on food service related issues.
  • Additional duties not mentioned above may also be requested by supervisor.

Requirement .

PHYSICAL DEMANDS :

Stand; Reach; Grasp; Lift / Carry up to 30lbs.; Walk; Kneel; Squat / Bend; Push / Pull

EDUCATION / EXPERIENCE / SPECIAL SKILLS REQUIRED :

  • Use written (verbal / visual) sources of information, e.g. read reports, procedural documentation, and reference materials.
  • Use verbal auditory sources of information, e.g. interviews, group meetings.
  • Use non-verbal auditory sources of information, e.g. alarms.
  • Make general decisions in the absence of specific directions, e.g. prioritizing workload
  • Perform activities requiring sustained concentration, e.g. designing, planning work.
  • Food Safety : Abide by food safety requirements and ensures that others do so by monitoring FIFO inventory and visually inspecting food prep and delivery activities.
  • Experience with and strong understanding of POS systems.
  • Bachelor’s degree in Hospitality (preferred), minimum 1 year of experience in food & beverage management in a 4-5 star hotel.
  • TIPS Certificate preferred
  • 30+ days ago
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