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Senior Managing Consultant, Services Business Development

Senior Managing Consultant, Services Business Development

MastercardMiami, FL, US
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Senior Managing Consultant, Services Business Development

Mastercard Data & Services (D&S), the professional services arm of Mastercard, provides payments-focused consultancy services to financial institutions, governments, and merchants worldwide. With unique category expertise, deep understanding of customer needs, and a successful track record in addressing complex challenges throughout the payment lifecycle, Mastercard D&S addresses clients' challenges and opportunities, enhances Mastercard's strategic and tactical performance, and establishes Mastercard as a global thought leader. Role Description and Major Responsibilities : The Management Consultant, Business Development, is an active team member who contributes to achieving sales targets and generating and closing opportunities with Mastercard's clients. While the individual is not expected to be a subject matter expert in the payments industry, he / she will demonstrate consultative sales management experience, problem-solving skills, and the ability to manage the day-to-day relationship with clients. The candidate should be able to, from a sales & relationship perspective :

  • Engage in effective working relationships with internal and external clients
  • Capture clients' implicit business needs in addition to articulated requests and identifying the most critical aspects of the problem to be solved
  • Lead formal and informal pitches, from "storyboarding" through the face-to-face presentation, and create concise, persuasive written materials tailored to the "level" of the audience
  • Effectively manage a pipeline of proposals from early lead stages through to signature
  • Deliver on the numbers
  • Proactively seek new knowledge and skills and facilitate the development of intellectual capital

The candidate should be able to, from a project perspective :

  • Coach and provide feedback to the team members
  • Support the project team in :
  • Problem-solving efforts and structuring project work plan
  • Formulating, articulating, and prioritizing project activities
  • Creating and delivering concise, persuasive, and compelling presentations
  • Overseeing the accuracy, quality, and timeliness of analyses
  • Developing conclusions and recommendations
  • Experience :

  • Undergraduate degree required
  • MBA or relevant post-graduate degree preferred
  • Strong commercially / business development oriented experience
  • Strong relationship management skills
  • Technical fluency (i.e., comfortable with technology solutions, able to discuss trends and simplify concepts)
  • Work experience in management consulting preferred
  • Ability to work on a team or independently, and to influence and build consensus
  • Ability to multi-task in a fast-paced, deadline-driven environment
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Experience in managing projects and teams
  • Fluency in Spanish and English
  • Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process, interview candidates by phone or video, and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

    Corporate Security Responsibility :

    All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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