Job Description
Job Description
Service Manager The role of the Service Manager is to manage and direct all service department activities of a Big O Tires retail store engaged in selling tires and related automotive parts and mechanical services.
He / she is responsible for developing and directing a team of general service technicians who exemplify the highest level of quality and customer service.
This position ensures compliance to all company policies and procedures for automotive services. Responsibilities include :
- Supervise repair and maintenance quality
- Explain service recommendations and options to customers
- Pitch in when there is a staffing shortage
- Assess the skills and abilities of applicants for auto repair positions
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