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Technical Account Manager

VirtualVocations
Alpharetta, Georgia, United States
Full-time

A company is looking for a Technical Account Manager to improve the availability and reliability of AI Enterprise products.

Key ResponsibilitiesTake ownership of customer issues related to AI Enterprise deployments and drive them to resolutionCollaborate with engineering teams to detail, reproduce, and resolve issuesResearch new use cases with GPUs and author technical solutions for the knowledge baseRequired QualificationsBS in Computer Science, Electrical Engineering, Computer Engineering, or related field, or equivalent experience8+ years of experience in system software development and troubleshooting customer issuesStrong understanding of computer science concepts with knowledge of Python and scripting methodologiesProven grasp of datacenter, cloud, and Artificial Intelligence technologiesExperience as a developer or support team member addressing customer concerns for large enterprise / service provider customers

17 days ago
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