Patient Care Coordinator

A bit about us :

Top Healthcare company across the with local clinics is hiring in several locations due to growth!

If you have 1+ years of experience in a role where you are client / patient-facing, handle scheduling, high volume phone calls, email communication and have an INCREDIBLE personality that strives for professionalism and driving customer / patient satisfaction then this role is for you!

The ideal candidate comes from the healthcare industry in a similar role like a medical receptionist, or in an office customer support role (non-healthcare) with a Top Notch Personality driven to represent the clinic and doctors to drive patient satisfaction.

This is a fully onsite position and is Contract to Hire, with full benefits! There is a full training program with lots of support to make sure you succeed and can grow.

Why join us?

While on contract you'll have the best benefits of a permanent employee such as :

• Medical, Dental, Vision Insurance
• 75% of health insurance covered for you and 25% for dependents
• PTO / Sick Days
• Convert to a permanent hire in 14 weeks and be eligible for commissions and more!

Job Details

The Patient Care Coordinator strives to ensure a positive patient experience. In addition, the Patient Care Coordinator supports the clinic by helping to achieve revenue goals by attracting new Patients, managing the administrative and operational functions and coordinating Patient interactions and needs.

• Drive Patient appointment and clinic revenue generation by making outbound & follow up calls to potential and existing patients.
• Greet all patients and obtain potential referrals. Understand current marketing promotions.
• Data entry and appointment scheduling using company scheduling protocols and internal scheduling database software.
• Keep our office patient ready by managing our office supply inventory per company approved lists.
• Manage an accurate account of petty cash, bank deposits and credit transactions.
• Maintain inventory of products for sale.
• Work with patient directly to collect all insurance documentation and understand current HIPAA laws.

Qualifications

We are Excited About You if :

You have exceptional professionalism and can clearly articulate with our patients in face to face, verbal and written communications.

This role is fast paced and requires you to have both a strong organization and sales mindset. As the face of our office, you will need proactive customer service skills and the ability to exhibit friendly and courteous behavior in all patient interactions.

• High School Diploma or equivalent; Associate degree preferred but not required
• Minimum of 1 year of previous front office, preferably in a customer service or sales setting
• Superior multi-tasking and time management discipline
• Ability to work independently and collaboratively with staff and support services
• Skilled in handling sensitive matters and patients with tact, courtesy, and discretion
• Technically savvy with computer and systems including intermediate knowledge of MS Office Suite specifically word and excel.

Benefits :

Paid time off / Company paid holidays / floating holidays

Health / Medical / Dental / Vision

Competitive 401(k) Program

Exclusive Discounts & Programs

Education Expense Reimbursement

Basic life and AD&D insurance

Get one-on-one guidance and real-world exposure to grow and excel as a Leader.