Learning and Development Manager (Emergency & Specialty Veterinary Medicine)

Description

Are You a Credentialed Veterinary Technician with Strong Organizational and Communication Skills? Are You Passionate about Helping Team Members Reach Their Full Potential?

Ocean State Veterinary Specialists is Seeking a Learning and Development Manager to coordinate and supervise the clinical portion of the veterinary support staff program including writing lesson plans, giving lectures, and assessing learning progress.

We are Looking for an Experienced Credentialed Veterinary Technician Who Shares Our Team Values, and :

• Demonstrates a positive attitude, resilience, and openness to change.
• Applies sound judgement with assessment of credibility.
• Has the ability to develop, maintain, and strengthen partnerships with others inside and outside of the organization, while providing information, assistance, and support.
• Is able to apply strategic thinking to organizational and business perspectives to identify and focus on key drivers of organizational performance and results that are scalable.

If this sounds like a good fit for you, please apply today! We would love to meet you and discuss this opportunity further!

Duties and Responsibilities :

• Setting the standard / modeling the standard for performance, conduct, pride, initiative, professionalism, patient care, and client service.
• Demonstrates skills required in the veterinary profession, and provides training on knowledgebase, techniques, and terminology.
• Prepares performance-based objectives and outlines for course of study following curriculum guidelines and State and Federal guidelines.
• Organizes a training program of practical and technical instruction.
• Evaluates leveling system, content, and assessments on a semi-annual basis and provides updates as needed.
• Develop a training academy made up of each level of medical support staff.
• Provides onboarding and leveling system introduction to new hires.
• Assess current and incoming nursing staff levels. Develop a training plan and skills sheet for each team member.
• Collaborate actively with the Learning & Development team, including but not limited to the Learning & Development regional manager and Director of Technician Mentorship to optimize team development, career mapping, and retention.
• Other duties as assigned.

Qualifications :

• Associate degree in veterinary technology or a related field.
• Active technician license in good standing.
• VTS preferred.
• 4 years of proven experience working with professionals and open to earning advanced credentials.
• Strong organizational and communication skills
• Superior technical knowledge and skills
• Proficient time management, ability to problem solve, learn, and handle multiple tasks
• Enthusiastic team player with a patient, positive, and professional attitude
• Must have the ability to adjust to changes in the environment and able to handle stress in a calm manner
• Must be able to anticipate patient needs and be detail oriented due to the high level of quality medicine

Physical Requirements :

• Tolerate walking and standing for at least thirty (30) minutes at a time, multiple times a day.
• Lift and / or carry up to 50 pounds from floor to waist level or higher at least several times per day.
• Frequent ability to carry out instructions furnished in written, oral or diagram form to solve problems involving several variables
• Use hands and arms to handle, install, position, and move materials, equipment, and supplies without assistance.
• Handle, position, and restrain live animals of small and large animal species.
• Be able to have sustained contact with multiple species of animals and be amenable to learning the safe handling, restraining, and working with these animals.

Benefits :

• Fully paid health insurance through United Healthcare
• Dental plans through Delta Dental
• Vision coverage through VSP
• Complimentary Life Insurance $5,000 for full-time team members (includes $5,000 AD&D)
• Voluntary Accident and Short-Term Disability coverage
• Flexible Spending Account option
• Paid Vacation Time and Paid Sick Time
• 401k plan offered to full-time and part-time (over 1000-hours annually) employees after one full year of employment
• Generous Continuing Education Program
• Corporate Gym Membership
• Team Member Discounts for Pet Care
• Reimbursement for : state Technician license and specialty dues
• Uniform allowance
• Veterinary social worker on-site

OSVS is located in East Greenwich, RI. OSVS is a 35,000-sf building with a very busy emergency service, a nationally respected internship and residency program, and specialists in

Emergency / Critical Care, Internal Medicine, Surgery, Radiology, Cardiology, Neurology, Oncology, Ophthalmology, and Avian / Exotics.

Specialized equipment includes telemetry, endoscopy, CT scanner, ultrasound, fluoroscopy, and MRI. Located in Southern New England, OSVS sees and treats pets from Rhode Island, Massachusetts, and Connecticut.

We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients.

One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.