Freight Claims Analyst
Auburn, WA, USA Req #1235 Monday, July 8, 2024
Monday - Friday 7am - 3 : 30am
Claims Analyst
Join the Oak Harbor Freight Lines family, where success and tradition meet in a regional trucking story spanning over a century.
With 107 years and counting of dedicated service across Washington, Oregon, Idaho, Nevada, Utah, Arizona, and California, we are more than just a company we are a legacy.
We are on the lookout for individuals who are ready to drive their careers forward as part of our team. Are you ready to be a part of our journey?
The claims analyst will mitigate and manage claims expenses to Oak Harbor and work to ensure customers satisfaction when customer shipments are damaged or lost.
Benefits :
- Medical, dental, vision You choose which plan suits you and our family.
- Single person pays 0% up to 2% of gross income.
- Entire family pays 0% up to 4% of gross income.
- 401K 100% match up to 5% of Employees Contribution.
- Holiday pay after your 90 days.
- Company Paid Life Insurance.
Essential Duties and Responsibilities :
- Receive, investigate, and process cargo claims per OAKH Policy and Federal Statute
- Maintain accurate claims files.
- Print / Scan claims from the Claims Email Inbox .
- Assist and educate Internal / External Customers regarding claims processes.
- Answer status calls regarding claims and provide customer support during the claims process to ensure positive experience for our customers.
- Assist with Salvage / OSD requests.
Experience, Skills, and Qualifications :
- Must have either Transportation (Freight) and / or Claims Investigation experience.
- Basic knowledge of NMFC rules and regulations in an LTL environment preferred.
- 1+ year experience in claims in an LTL environment preferred.
- Excellent communication skills.
- Ability to think critically.
- Ability to work successfully with internal / customers to resolve issues / claims.
- Strong PC proficiency and experience using MS Office products.
- AS400 experience preferred but not required.
- diploma or GED / equivalent required.
Oak Harbor Freight Lines is an Equal Opportunity Employer
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