Supervisor, Freight Operations

What you need to succeed as a Freight Operations Supervisor at XPO

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

• 2 years of related work experience in a warehouse, distribution, supply chain, transportation or similar environment
• Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations
• Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications :

• Bachelor’s degree in Transportation, Distribution or Logistics, or 4 years of related work or military experience
• 2 years of supervisory experience
• LTL industry experience
• Positive attitude with the ability to multitask and motivate your team
• Exceptional leadership, communication and administrative skills

About the Freight Operations Supervisor job

What you’ll do on a typical day :

• Lead and supervise all aspects of freight operations, including inbound / outbound processing, loading, unloading and processing of customer shipments.
• Develop and implement strategic work procedures to meet the evolving demands of the department.
• Evaluate and assign driver routes.
• Manage, assign and supervise pickups and deliveries in the local area.
• Supervise hourly staff during various inbound, city and / or outbound freight operations and act as primary point of contact for workplace concerns and questions.
• Ensure production goals are met by managing tonnage, payroll and other administrative functions.
• Plan hourly employee schedules to meet daily operations goals and lower costs.
• Enforce all company, FMCSR, OSHA, CCMTA, NSC and DOT policies, rules, regulations and laws.
• Implement all applicable XPO workplace policies and procedures and enforce compliance with same.
• Ensure customer freight is delivered and picked up timely and damage free.
• Coach, train and develop employees on proper loading / unloading techniques and productivity, safety, efficiency and quality requirements.
• Effectively direct a team to consistently meet or exceed productivity goals.
• Make recommendations regarding hiring, suspension and firing.
• Develop and present action plans to improve load average and model compliance.
• Participate in internal safety committees and engagement committees.
• Train employees on safety rules and processes.
• Monitor and maintain housekeeping within the shift to ensure safety and productivity.
• Conduct daily staff meetings and communicate corporate messages and revisions to policies and procedures to all team members.
• Inspect working conditions of tools and equipment needed for safe operation within the area and direct the correction of any improper or adverse condition that exists.
• Provide instruction, analyses, suggestions and ideas for improvement of operations within the shift and the service center.
• Act as a champion of our values, demonstrating them and holding your team to the same high standards.

Freight Operations Supervisors are required to :

• Lift objects of various shapes, sizes and weights frequently up to 50 lbs. and occasionally greater than 75 lbs.
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel.
• Walk and stand for extended periods on a loading dock that is not climate-controlled and may be slippery.
• Work outside in inclement weather.

Annual Salary Range : $66,560 to $74,003. Actual compensation may vary due to factors such as experience and skill set.

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets.

At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO.

If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

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