Senior Manager, UX Design

We are seeking a highly skilled and experienced Senior Manager, UX Design who is fully bilingual in English and Spanish. The ideal candidate will have a strong background in eCommerce design, with a proven track record of delivering impactful user experiences.

Must be bilingual in English and Spanish

Must be willing to come onsite 3 times a month (Irving, Texas)

Key Responsibilities :

UX Strategy & Leadership : Lead the development of user experience strategies for eCommerce platforms, ensuring designs meet user needs and business goals.

Provide leadership and mentorship to the UX team, fostering a culture of creativity and innovation.

Bilingual Collaboration : Work closely with clients, stakeholders, and team members in both English and Spanish, ensuring clear and effective communication throughout the design process.

Translate design concepts and user feedback between languages as needed.

User Research & Analysis : Conduct user research, including usability testing, user interviews, and competitive analysis, to gather insights that inform design decisions.

Analyze user data to create user personas, journey maps, and other UX artifacts.

Design Execution : Create wireframes, prototypes, and high-fidelity designs that align with client objectives and brand guidelines.

Ensure designs are optimized for usability, accessibility, and conversion.

Cross-Functional Collaboration : Collaborate with product managers, developers, and other designers to ensure the seamless execution of design projects.

Communicate design concepts and rationale clearly to both technical and non-technical stakeholders.

eCommerce Focus : Leverage your eCommerce experience to design user interfaces that drive engagement, conversion, and retention.

Understand the unique challenges and opportunities within the eCommerce space and apply best practices accordingly.

Continuous Improvement : Stay up-to-date with industry trends, emerging technologies, and best practices in UX design.

Continuously seek opportunities to improve the user experience and drive innovation within the team.

Agency / Consulting Experience : Apply your background in agency or consulting environments to manage multiple projects and clients effectively, delivering high-quality results on time and within scope.

Qualifications :

• Experience : 5+ years of UX design experience, with a strong focus on eCommerce. Previous experience in an agency or consulting environment is preferred..
• Bilingual : Fully bilingual in English and Spanish, with the ability to communicate fluently in both languages, both written and spoken.
• Leadership : Must have experience leading or managing a team.
• Technical Skills : Proficiency in design tools such as Sketch, Figma, Adobe XD, and other relevant software. Strong understanding of front-end technologies (HTML, CSS) and their impact on UX design.
• Research & Analysis : Strong skills in user research, data analysis, and usability testing, with the ability to translate insights into actionable design improvements.
• Communication : Exceptional communication skills, with the ability to articulate design concepts and strategies clearly to a diverse audience.
• eCommerce Expertise : Deep understanding of eCommerce design principles, including conversion optimization, user flows, and mobile-first design.
4 hours ago