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Work type : Staff
Location : Pomona
Categories : Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Information Systems & Technology, Telecommute eligible (work onsite as scheduled and / or as requested and telecommute as scheduled)
Type of Appointment : Full-Time, Probationary
Collective Bargaining Unit : California State University Employees Union (CSUEU) - Unit 9
Job Classification : Operating Systems Analyst III
Anticipated Hiring Range : $100,000 - $135,000 Annually
Work Schedule : Monday - Friday, 8 : 00 a.m. - 5 : 00 p.m.
First Application Review : October 9th 2024
Although this position will primarily work in a remote capacity, there will be a requirement to report to campus for monthly department meetings, quarterly division meetings, and occasionally to meet campus work needs.
Wherever possible, 1-2 days of prior notice will be provided for on-campus requirements.
THE DEPARTMENT
The Cloud and Support Services department provides central technology support for the design, development, security and maintenance of campus-wide computing infrastructure, including : email, web services, intranet services, directory services, account management for technology access, as well as various server operating system environments and databases, including UNIX, Linux and Windows for the support of campus applications such as PeopleSoft, Canvas, Office 365, AWS, Oracle, and network management.
DUTIES AND RESPONSIBILITIES
Operating Systems and Application Support :
- Ensure operating system software is properly installed, tested, and tuned to maximize operating efficiency.
- Develop and implement plans for fully Integrated systems, including operating systems, network systems, database systems, and applications in VMware and AWS.
- Develop plans, schedules, documentation, and requirements for the installation and maintenance of new and / or revised software.
- Install, configure, and tune operating systems software for optimal performance.
- Provide escalated technical support to Cal Poly Pomona and IT division staff, as assigned.
- Prepare reports summarizing departmental technical activities.
- Respond to inquiries from staff outside of normal business hours to support campus operations.
Scripting and Programming :
- Customize and upgrade operating and related systems to meet ongoing user needs.
- Plan and implement modifications and upgrades to system configuration to improve utilization based on analysis of application and production requirements.
- Develop scripts and programs using Perl, Shell, and other programming languages to automate central and critical campus services.
- Document operations procedures installation methodologies, and modifications.
- Maintain campus Identity Management framework and related scripts.
Performance and Security Monitoring :
- Evaluate the level of systems operation and recommend measures to improve overall performance and security.
- Conduct analytical studies of system processing time and resource capacity.
- Determine system compatibility and performance and impact of integration with new systems or upgrades.
- Provide security analysis for enterprise-level server systems.
- Monitor security bulletins for software in use in the server environment.
Architecture and Design Review :
Provide an architecture and design review of new and existing products and projects as requested by management.
QUALIFICATIONS
A bachelor’s degree in computer science, mathematics, or a related technical field, or equivalent technical training and / or experience is required.
- Ability to support Red Hat Enterprise Linux 8 and compatible distributions.
- Ability to automate basic tasks in common shell scripting languages.
- Knowledge of modern operating system theory and operation, especially Linux and Windows.
- Ability to debug complex technical problems with modern computer operating systems, applications, and networks.
- Ability to interact with others and communicate technical information to both technical and non-technical users.
PREFERRED EXPERIENCE
- Certifications in AWS and Linux.
- Master’s degree in computer science.
- Experience working in an academic environment.
Equity, Diversity, and Inclusion
At Cal Poly Pomona, we are committed to the ongoing work of creating and sustaining an inclusive campus.
Advertised : Sep 25 2024 Pacific Daylight Time
Applications close : Oct 23 2024 Pacific Daylight Time
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