ServiceNow Architect
We are seeking an experienced ServiceNow Architect to join our client. The ideal candidate will have a deep understanding of ServiceNow platform capabilities and best practices, with a focus on IT Operations Management (ITOM), Configuration Management Database (CMDB), and Discovery.
Key Responsibilities :
- Design and implement ServiceNow solutions that align with business objectives and IT strategies
- Lead the architectural design of complex ServiceNow implementations
- Provide expert guidance on ITOM, CMDB, and Discovery modules
- Collaborate with stakeholders to gather requirements and translate them into technical solutions
- Develop and maintain ServiceNow best practices and standards
- Mentor junior team members and provide technical leadership
- Ensure scalability, performance, and security of ServiceNow implementations
- Stay current with ServiceNow platform updates and new features
Required Skills :
- Extensive experience with ServiceNow platform administration and development
- In-depth knowledge of IT Operations Management (ITOM)
- Expertise in Configuration Management Database (CMDB) design and implementation
- Proficiency in ServiceNow Discovery module
- Strong understanding of ITIL processes and best practices
- Excellent problem-solving and analytical skills
- Effective communication skills, both written and verbal
Desired Certifications :
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist - Discovery (CIS-Discovery)
- ServiceNow Certified Implementation Specialist - Service Mapping (CIS-Service Mapping)
Experience :
- Minimum 5 years of experience working with ServiceNow platform
- 3 years of experience in a ServiceNow Architect or similar role
Education :
Bachelor's degree in Computer Science, Information Technology, or related field
Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.
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