Multi eXPress Operations Manager 1

Unit Description

You want high visibility, challenging opportunities and a rewarding environment.

Sodexo is seeking a Multi eXPress Manager 1 for Exeter Hospital, located in Exeter, New Hampshire. Exeter Hospital is a 100 bed hospital Exeter is now part of the Beth Israel Lahey Health system.

This manager is responsible for overseeing valet attendants, parking cars, transporting patients, and providing excellent customer service to our patients and visitors.

Valet is a free service for all patients and visitors. This is a Day shift position.

Our Sodexo Healthcare Multi Service teams work to direct various operations at healthcare client locations, partnering with them to deliver innovative solutions.

These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.

At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will :

be responsible for driving client and patient satisfaction scores

In this opportunity right for you? We are looking for candidates who :

• have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;
• have experience driving customer service and / or guest satisfaction results in a healthcare environment is preferred;
• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
• can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;
• have experience effectively managing projects within agreed upon timelines;
• are results and safety driven;
• Must have a valid drivers license

Employees who work at this location are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and provide proof of vaccination.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience.

While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years

Basic Functional Experience - 3 years

Sodexo is an EEO / AA / Minority / Female / Disability / Veteran employer.