Student Support Services Coordinator

Middlesex College
Edison Main Campus, Edison, NJ, US
$51.7K a year
Full-time

SALARY : $51,689.00 Annually

OPENING DATE : 6 / 17 / 2024

CLOSING DATE : 7 / 1 / 2024 11 : 59 p.m.

UNIT : AFSCME Grade Level 9

DEPARTMENT : Registration

REPORTS TO : Registrar

PRINCIPAL RESPONSIBILITIES :

  • Assists students with scheduling, testing information, academic status, verifications, transcripts, student appeals, and other College-related registration and records procedures.
  • Provides enrollment support to prospective and enrolled students.
  • Assists with the preparation of SOPs and training materials utilized for staff development / training.
  • Assists in the preparation of department reports.
  • Communicates and provides support to department personnel.
  • Attends divisional / departmental and other campus meetings.
  • Researches financial appeals in preparation of TAC meetings and records decisions on student records.
  • Maintains documentation and processes approved appeals.
  • Assists with the preparation of correspondence to students regarding appeal decisions and assist with response to comply with court orders / subpoenas.
  • Assists students with completion of Tuition Chargeback Forms, determining eligibility and processing paperwork.
  • Supports certification process for veterans.
  • Provides e-mail and telephone coverage for Registration Office.
  • Performs other duties as assigned.

MINIMUM QUALIFICATIONS :

  • Associate degree
  • Two years’ experience working in a college student services environment
  • Working knowledge of Student Information Systems
  • Strong computer skills with knowledge of Microsoft Office
  • Ability to deal positively with a diverse population
  • Strong communication skills and the ability to make independent decisions.

PREFERRED QUALIFICATIONS :

Bachelor’s degree

SUPPLEMENTAL INFORMATION :

SCHEDULE : 35 hours per week

Monday, Wednesday, Thursday, and Friday : 9 : 00 a.m. 5 : 00 p.m.

Tuesday 10 : 00 am 6 : 00 pm

Occasional Evening / Weekends

RETIREMENT : Pension Eligible

Any Middlesex College employee hired after September 1, 2011 will have to meet the New Jersey residency law requirement.

30+ days ago
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