CornerStone Staffing has partnered with the City of Dallas and is seeking Bilingual Customer Service Reps for the WIC department!
If you have experience supporting customers and a team we want to hear from you!
APPLY TODAY to start a CAREER!
Job Title : Bilingual Customer Service Representative WIC (Women, Infants, Children)
Location : Dallas, TX
Schedule : Monday-Friday, 8am-5pm
Pay : $17.82 / hour
Responsibilities : The Women, Infants, and Children Customer Service Representative provides clerical, administrative, and professional customer service work in the support and facilitation of the WIC program for the City.
Interviews, evaluates, and reviews WIC Program applicants to determine income and residency eligibility; records, documents, and organizes information on appropriate forms and completes forms accurately;
verifies ID, checks immunizations, performs extensive interviews, and performs other actions to decipher eligibility for program resources.
- Issues the WIC food instrument (EBT), completes data entry (Texas WIN), tracks and completes inventories, and prepares and maintains reports.
- Collects and gathers medical history data, compiles blood samples from finger sticks, and obtains heights and weights on adults, children and infants;
enters data accurately on XP software.; identifies recall items and collects for medically necessary formulas.
- Interacts with, greets, and checks in WIC participants in a courteous manner and provides correct information regarding WIC services and correctly makes appointments.
- Provides professional administrative and clerical support; answers the telephone in a polite and timely manner, provides good customer service, prepares records, and maintains forms and files for WIC participants;
completes assigned filing and purging as directed by supervisor.
Screens and checks immunization records to determine immunization status and provides information and referrals as needed to WIC participants;
refers WIC participants to appropriate health and social service agencies.
Performs any and all other work as needed or assigned
Job Requirements :
- Must be Bilingual - fluent Spanish
- Knowledge of WIC program and working with women, infants, and children.
- Knowledge of customer service and program information.
- Ability to work with computers and provide information.
- Ability to communicate program standards.
- Ability to evaluate applicants and direct to appropriate resources.
- Ability to complete WIC nutrition modules during probationary period.
- Establishing and maintaining effective working relationships.
- HS Diploma or GED required
Application Process Includes :
- Skills Testing
- Drug Testing
- Background Check
Seasonal Bilingual Customer Service Agent
A company is looking for a Seasonal Bilingual Spanish Customer Service Agent, starting at $17. ...
Marketing Specialist - Hiring Immediately
Only considering candidates with the following:.Experience with Marketing Automation, Eloqua experience (preferred).Proficient in HTML for email building.Previous experience with CMS or CRM (preferred).Business acumen and professional verbal/non-verbal communication skills.Ability to build and maint...
Bilingual Customer Service Representative
Key Responsibilities:Respond to inbound/outbound call inquiries and follow up on previous contactsMaintain documentation of calls, questions, and complaints for audit purposesLearn program rules to effectively address customer service inquiriesRequired Qualifications:High school degree or equivalent...
Bilingual Customer Service Rep for WIC - $17.82 per hour - Hiring Immediately!
The Women, Infants, and Children Customer Service Representative provides clerical, administrative, and professional customer service work in the support and facilitation of the WIC program for the City. CornerStone Staffing has partnered with the City of Dallas and is seeking Bilingual Customer Ser...
Ft Customer Service Specialist - Work From Home
Up to $23 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Specialist you'll: Communicate with customers via online live chat, answer emails and phone calls, and/or respond to customers on social media; Analyze and anticipate customer needs and recommend appropriate solutions...
Get hired today! Remote Spanish Bilingual Customer Service Representative
Spanish Bilingual Customer Service Representative. In this permanent work-at-home role, you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls for our clients' members or customers. We are hiring aggressively, and have recruiters on...
Now Hiring - Bilingual Customer Service Representative
Adrian Howard - State Farm Agency, located in Irving, TX, has an immediate opening for a full-time Bilingual Customer Service Representative (Spanish/English). If you enjoy working with the public, are outgoing and customer-focused this may be the career for you! As a State Farm agency team member, ...
Spanish Bilingual Customer Service Claims Representative
Bilingual (English/Spanish) Claims Service Specialist – Richardson, TX. Bilingual Claims Service Specialist. As a Bilingual Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Additional 10% bilingual differen...
Bilingual Bank Customer Service Representative (FULL-TIME & PART-TIME)
We are looking for customer service agents to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. This position supports customer service for bank customers. Minimum of (1) year of experience in a customer servic...
Auto Claims Customer Service - Spanish Bilingual
Bilingual (English/Spanish) Claims Service Specialist – Richardson, TX. Bilingual Claims Service Specialist. As a Bilingual Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Additional 10% bilingual differen...