Overnight Front Desk

Description

Position at Homewood Suites Newport Join Our Opening Team! NOW HIRING - IN-PERSON INTERVIEWS - ON-THE-SPOT HIRING Homewood Suites Newport Cincinnati PARKING GARAGE ADDRESS 123 W.

4th Street Newport, KY 41071 PARKING VALIDATED FOR 2 HOURS MONDAY, SEPTEMBER 30, 2024 - SATURDAY, OCTOBER 5, 2024 9 : 00 A.

M. UNTIL 5 : 00 P.M. MONDAY THROUGH FRIDAY 9 : 00 A.M. UNTIL 2 : 00 P.M. SATURDAY The Homewood Suites is Hilton’s flagship, upscale, extended-stay brand, and this hotel will be built to Hilton’s newly updated design standards.

Catering to both leisure and business travelers alike, Homewood’s guests can look forward to the extra space provided by rooms with separate sleeping and living areas, fully equipped kitchens, and full-sized refrigerators.

The hotel, located at 201 West 4th Newport, will also have a plaza-level restaurant with a bar and a rooftop bar overlooking the unique views of the riverfront and Cincinnati skyline.

Additional amenities include a fitness center, on-site laundry facilities, and planned Ovation Membership Club access. This state-of-the-art health and wellness club will feature a full-service spa, group exercise classes, locker rooms, meeting space, and a dedicated floor for cardio and free weights, all nestled around a heated roof deck pool.

Come Check Us Out : https : / / www.hilton.com / en / hotels / luknchw-homewood-suites-newport-cincinnati / Homewood Suites Newport Cincinnati is looking for a top-performing Full-Time Hotel Front Desk Night Auditor, Overnight Front Desk Agent, or Guest Service Agent.

Are you a genuine person who excels with numbers and can provide excellent customer service? Homewood Suites Newport Cincinnati is hiring a hotel front desk night auditor, overnight front desk agent, or guest service agent to join our growing group of hospitality professionals.

We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! What is in it for YOU? All Associates :

• SAME DAY PAY! Access your pay as you’ve earned it! No cost to you!
• Vacation, Personal days, and Holiday pay
• Access Perks
• Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
• Brand Travel Discounts for Travel and Food & Beverage
• Online Training Courses
• Referral Program and Bonus
• Direct Deposit
• Employee Assistance Program
• Associate of the Month
• Associate of the Year
• Service Awards

Full-Time Associates :

• Medical, Dental, Vision
• Free Basic Life & Basic Accidental Insurance
• Voluntary Life Insurance Products for Self, Spouse, and Dependents
• Day Care Flex Spending account
• Flexible Health Care Spending Account
• Wellness Program- For those who have Medical on our Anthem plan
• 401(k) with a Company match!
• Jury Duty Leave
• Bereavement Leave

Some Key Areas of Responsibility for the Hotel Night Auditor, Overnight Front Desk Clerk or Guest Service Agent include :

• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Process additional administrative bookkeeping and accounting procedures as required
• Prepare and distribute daily, weekly, and monthly reports to the General Manager, department heads, and hotel management
• Respond to inquiries, process reservations, and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and perform other front office duties as required
• Provide exceptional service to all hotel guests during their stay
• Cleaning and maintaining public areas during downtime at night
• Preparing fresh drip coffee for guests before the restaurant opening

Requirements for the Hotel Night Auditor, Overnight Front Desk Clerk or Guest Service Agent include :

• High school diploma or equivalent GED
• Some college preferred
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred but not required
• Requires a flexible schedule that allows for overnight shift hours
• Must be computer proficient; experience with accounting or reservation software is a bonus
• Excellent customer service and communication skills are required

Applicants must be able to work weekends & holidays.