A company is looking for a Senior Manager, Customer Support to lead a team in delivering a consistent customer experience.
Key Responsibilities : Lead a team of Supervisors and front-line agents across multiple customer support channelsAct as a communication bridge between the business and customers, sharing insights and informationOptimize production and quality by utilizing analytics and creating positive changes for agents and customersRequired Qualifications : 10+ years of experience in a high-growth customer support environment, including management of managersExperience in a remote work environment with a team of 100+Healthcare industry experience is a plusAbility to thrive in a changing and ambiguous environmentProven track record of leading teams through rapid growth and change
Senior Manager Customer Support Operations
A company is looking for a Senior Manager, WW Customer Support Operations & Programs. ...
AT&T Wireless Customer Support Training Manager
Are you experienced in AT&T sales or customer support and have a passion for learning and a knack for mentoring? DSI, a growing Dallas-based sales enablement and custom business solutions company, founded in 1984 and family-owned and run, has an immediate career opportunity for a motivated indiv...
Senior Manager Platform Support
A company is looking for a Senior Manager, Platform Support to lead and manage their platform support team. ...
Senior Manager - Customer Success
The Senior Manager is responsible for leading a team of Solution Account Managers (SAMs), with the ability to drive exceptional customer relationships and build strong teams while also being a master motivator and exceptional analytical thinker. Lead SAMs in the creation and delivery of customer val...
Senior Product Manager Customer Experience
A company is looking for a Senior Product Manager, Customer Experience (CX). ...
Sr. Customer Support Manager - Houston, TX
Customer Support Manager is to effectively and efficiently manage the Lifecycle Service (LCS) business for their assigned customer contracts and ensure customer satisfaction with Motorola Public Safety Customers. Customer Support Manager (CSM) position is a customer facing position that will cover t...
Senior Customer Success Manager
The Customer Success Manager is responsible for overall customer wellbeing by supervising customer health, producing customer programs, providing billable services, and operating as a primary point of contact for customer concerns. Our Customer Success Managers work directly with customers to improv...
Sr. Customer Support Manager - Austin, Texas
Customer Support Manager is to effectively and efficiently manage the Lifecycle Service (LCS) business for their assigned customer contracts and ensure customer satisfaction with Motorola Public Safety Customers. Customer Support Manager (CSM) position is a customer facing position that will cover t...
Customer Support Lead/Manager
As the Customer Support Lead/Manager at XOPS, you will be a working manager responsible for leading and managing our customer support team to ensure the highest level of service delivery. We are looking for a dynamic and experienced Customer Support Lead/Manager to join our growing team and drive au...
Senior Manager of Technical Support - Remote
As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to the long term technical vision and strategy for Global Customer Support and Services, to support the company mission and vision...