Child and Adult Protection Recruiting Ambassador

Description

Our Mission : Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence, and stability of individuals and families.

Our Vision : To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach)

ACDHS uses an integrated Two-Generation (2Gen) approach to address all of the basic human services needs of the entire family unit.

The 2Gen approach begins with a mindset focused on family-centered program design and continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long-term stability and sustainability.

The 2Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus : early childhood education, adult education and employment pathways, economic security, health and well-being, and social capital.

This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse, and building strong communities.

The Recruiting Ambassador for Arapahoe County Department of Human Services Child & Adult Protection Services (ACDHS CAPS) is responsible for staffing professional-level positions charged with providing child protective services for the residents of Arapahoe County.

The Recruiting Ambassador will function proactively in recruitment efforts through community outreach, building internal and external relationships and awareness into CAPS recruitment needs, and driving recruitment strategies that build a pipeline of high-performing talent for the CAPS division.

Duties

• Develops and implements community outreach activities and programs, network and lead outreach efforts that ultimately raise awareness of ACDHS CAPS Division recruitment needs.
• Develops and executes recruitment strategies to attract top-tier interns, including collaborating with universities, attending career fairs, and leveraging online job boards.
• Coordinates intern selection processes, conducting interviews, and assessing candidates' qualifications and fit with the organization's culture.
• Facilitates the onboarding and orientation of interns, providing them with a clear understanding of their roles, responsibilities, and expectations.
• Serves as the main point of contact and mentor for interns, offering guidance, support, and regular check-ins to ensure a positive learning experience.
• Initiates and accurately completes Personnel Action Forms (PAFs) for new hires, ensuring compliance with company policies and legal requirements.
• Builds and nurtures strategic relationships / partnerships with organizations, universities, non-profits, and community organizations to grow broad and diverse pipeline of talent.
• Pro-actively sources and recruits high performing talent for ACDHS CAPS Division, while ensuring a priority on diversity, equity and inclusion within the process.
• Serves as the subject matter expert for Human Services Applicant Tracking System (ATS) (NeoGov). Identifies and creates efficiencies within the system and process, ensures utilization of the system to full potential and applicant communication is timely, works with and trains hiring managers on system capabilities and job postings.
• Serves as point of contact for all internal / external candidate inquires for CAPS Division, conducts thorough phone screens, provides consistent and timely communication to hiring managers and applicants through the entire recruitment process, schedules candidate interviews, and updates applicants status in ATS.
• Tracks, analyzes and reports on recruitment efforts, vacancies and short / long term strategies.
• Stays informed of division turnover, resignations, and retirements so as to proactively forecast and act upon future recruitment needs and sourcing strategies.
• Identifies opportunities for improvement for recruitment processes, presents recommendations and outcomes of SWOT analysis, and drives implementation if approved.
• Plans touch point communication throughout the entire hiring cycle and partners with the training division to coordinate seamless onboarding transition.

REQUIREMENTS :

Skills, Abilities, and Competencies :

• Proven ability to build strong community relationships and actively identify and pursue opportunities
• Strong technical ability to navigate and create efficiencies within the ATS in order to streamline the recruiting process.
• Ability to be aggressive and assertive in driving the recruitment process while also maintaining professionalism, respectfulness, and an approachable and friendly demeanor.
• Ability to provide education and communication to a wide range of varying audiences; having the ability to know how and when to adjust style and mode of communications.

Behavioral Competencies (these are required for all positions at ACG) :

Accountability Accessibility Inclusivity Integrity Requirements

Education and Experience :

• Bachelors’ Degree
• 5+ years of professional work experience, which may include work that is involved in providing customer service, sales, public interaction and outreach, recruiting, and child protective services.
• Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered.

The ideal candidate is a person who is passionate about child and adult protection services and promotes the mission and vision of ACDHS CAPS with enthusiasm and energy so as to gain awareness and understanding in the community.

This person is dynamic and energetic and thrives off people interaction and building and maintaining strong, lasting relationships.

This person will also possess the confidence to be assertive while at the same time maintaining respect and an open mind.

Successful candidates will be self-driven, motivated, and results-oriented.

Preferred Education and Experience :

• Exposure and / or experience with child protective services programs
• Experience with community outreach, building working relationships, and conducting active recruitment strategies versus passive recruitment

Supplemental Information

Pre-Employment Additional Requirements :

• Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
• Possession of a valid Class R Colorado Driver’s License or the ability to obtain one within two weeks of appointment.
• Security clearance required : will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check

WORK ENVIRONMENT :

Work is generally confined to a standard office environment.

PHYSICAL DEMANDS :

• Spends 70% of the time sitting and 30% of the time either standing or walking.
• Occasionally lifts, carries, pulls or pushes up to 20 lbs.
• Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.
• Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
• Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar;

and in public meetings and personal interactions.

• Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
• Visual capacity enabling constant use of computer or other work-related equipment.

Below, please list any special physical demands associated with this position. For instance, exposure to hazardous environments, blood-borne pathogens, extreme heat / cold, use of power equipment or machinery, and wearing of PPE (personal protective equipment).

Definitions :

Occasionally : Activity exists less than 1 / 3 of the time.

Frequently : Activity exists between 1 / 3 and 2 / 3 of the time.

Constantly : Activity exists more than 2 / 3 of the time.

Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to : myDirectLoan / #! / pslf / launch

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Toll Free Applicant Technical Support : If you experience technical difficulty with the NEOGOV system (uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627.

Helpful hints : if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.

As a Regular Full-Time employee at Arapahoe County Government, you are eligible for benefits such as :

• Medical, Dental, and Vision Insurance
• Life and Supplemental Life Insurance
• Short and Long Term Disability
• Mandatory Pension Plan
• Deferred Compensation Plan
• Pre-paid Legal Services
• Vacation and Sick Leaves
• Holiday pay
• Training and Educational Reimbursement Opportunities

For a more detailed listing of our benefit programs, click on the MENU link on the left and then Benefits Summary. 01 Please choose the response that best describes your educational background.

• Associate's Degree in Social Work, Sociology, Psychology, Human Services, Guidance and Counseling, and / or Child Development
• Bachelor's degree in social work, Sociology, Psychology, Human Services, Guidance and Counseling and / or Child Development.
• Master's degree in social work, Sociology, Psychology, Human Services, Guidance and Counseling, and / or Child Development.

02 Please choose the best response that lists your experience in customer service, sales, public interaction and outreach, recruiting, or child protective service.

• Less than 3 years of experience
• 3 years of experience
• 4 years of experience
• 5 years of experience
• 6 years or more of experience

03 Please describe your experience in customer service, sales, public interaction and outreach, recruiting or child protective service.

04 Please describe your experience with community outreach, building working relationships, and conducting active recruitment strategies versus passive recruitment.

05 Please explain why you are passionate about child and adult protection services. 06 Do you have a current, valid driver's license?

07 Have you received six or more points within the past twelve months or eight or more points within the past twenty-four months against your driving record?

08 How many moving traffic violations have you been cited for in the past two years?

• Less than 3 violations
• 3 or 4 violations
• 5 or more violations

09 In the past five years, have you had your driver's license revoked or suspended?

10 Have you ever had an Intentional Program Violation (IPV) related to the receipt of Human Services Benefits such as TANF, Food Stamps or Colorado Works monies?

A "Yes" answer does not automatically disqualify you from employment, since the nature of the violation, date and the job for which you are applying is also considered.)

Required Question