Financial Counselor

Job Description

Job Description

Financial Counselor

Pride Health is seeking Financial Counselor for one of the large health systems based out of Milwaukee, WI, 53226 .

Job Title- Financial Counselor

Location- Milwaukee, WI, 53226

Duration- 6+ months (Possible Extension)

Shift- M to F 8 : 30am - 5 : 00pm

Pay- $23.00 / hr. To $25.00 / hr.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Assess patient financial needs, assist patients, and collect deposits according to hospital billing and collection policy.
• Screen patients and assist with applications for applicable governmental programs, health insurance exchange, and / or financial assistance program.
• Stress customer service and positive interpersonal relations while collaborating with various departments.
• Initiate timely account resolution activities for self-pay patients or those claiming financial hardship.
• Monitor Financial Counsellor work queues to ensure completion of initial financial activities and timely addressing of account balances.
• Update patient accounting system and address patient account problems according to policies / procedures.
• Counsel patients through application and eligibility process with relevant agencies.
• Assist patients with Financial Assistance application process.
• Collect patient deposits based on ability to pay and urgency of medical need.
• Provide and update cost estimates to staff and patients.
• Communicate with relevant departments and physicians regarding unresolved financial problems.
• Enforce hospital patient accounting and compliance processes.
• Cross train and provide backup coverage for Financial Counsellor positions.
• Assist patients during open enrolment period to apply for health plans.
• Adhere to document storage & destruction policies.
• Adhere to state and federal regulations and hospital policies pertaining to Certified Application Counsellor responsibilities.
• Stay updated on regulatory updates and policy / procedure changes.

MINIMUM QUALIFICATIONS :

Education :

• High School diploma or equivalent is required.
• Bachelor's degree in social work, case management, healthcare administration, business administration, or another related field is preferred.
• One year of experience in healthcare / revenue cycle functions (or other business office), case management, or social work is required.
• Experience using Microsoft Word, Excel and other software programs is preferred. Experience using Epic in a healthcare environment is preferred.
• Customer service skills.

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto home insurance, pet insurance, and employee discounts with preferred vendors.

Company Description

Pride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices.

Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.

S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions.

PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.

Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.

Company Description

Pride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices.

r n r nHeadquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.

S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions.

PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.

r n r nTemporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.