OISS Advisor

Position Focus :

The Office of International Students and Scholars (OISS) coordinates services and support for Yale’s over 6,000 international students, faculty, staff, and their dependents.

OISS staff assist with issues related to employment, immigration, and personal and cultural adjustment, as well as serve as a source of general information about living at Yale and in New Haven.

As Yale’s representative for immigration concerns, OISS helps students, faculty, and staff obtain and maintain legal nonimmigrant status in the United States.

The OISS Adviser works as part of a team to provide international student and scholar services in one or more functional areas of responsibility within the Office of International Students and scholars : student immigration advising, scholar immigration advising, institutional compliance requirements for DHS / SEVIS and the Department of State, as well as other support for the Yale international community.

Serves as liaison to multiple Yale units and to various agencies of the federal government as a Designated School Official (DSO) and Alternative Responsible Officer (ARO.

Ensures that all activities and decisions are conducted in accordance with federal regulations and University policy.

The OISS adviser will serve international students and scholars within the assigned schools and departments at Yale. The selected candidate focuses on providing compassionate, individualized advising to international students and scholars and Yale departments while ensuring institutional compliance with federal regulations governing Yale-sponsored visas.

OISS operates on a hybrid model of work from home and on-campus.

Applicants must have citizenship or permanent resident status to serve in the roles of DSO and ARO, per Department of Homeland Security and Department of State regulations.

Essential Duties

1. Provides advice and guidance primarily to the F-1 and J-1 international student and scholar community with respect to the maintenance of legal immigration status and employability at the university and beyond (graduating students).

Monitor, report and establish work authorizations. Advise individuals as well as provide group presentations on student regulations and responsibilities.

2. Serves as a resource to a school-based international student and / or scholar population, customizing services and regulatory compliance to meet needs specific to that unit.

3. Serves as a DHS authorized Designated School Official and Alternate Responsible Officer. 4. Develops and maintains in-depth and current knowledge of Department of Homeland Security and Department of State regulations as relevant to the specific academic setting.

Use this knowledge, to make recommendations for updates to current policies and guidelines. 5. Works closely with student affairs and school-based staff, and / or administrative units and scholar service offices throughout the university to ensure needs of particular school populations are well-served by OISS services and programs.

6. Creates and maintains relationships with students and faculty through good customer service, remaining approachable and knowledgeable.

This can include providing general support for non-immigration related issues, to support acclimation to a new community.

7. Develops short- and long-term strategies for exemplary international student and scholar advising, including innovative use of technology, assessment and enhancement of current models and deliverance of outstanding service.

8. Cultivates a professional presence on campus and in the field through local and national partnerships and associations.

Participates in regional and national international education conferences and meetings. 9. Contributes to major projects and programs.

Has primary responsibility for at least two major programs each semester which enrich the community or innovate an OISS business process.

10. Innovate OISS business processes and maximizing the potential of case management and software. 11. May perform other duties as assigned.

Required Education and Experience

Bachelor's Degree in a related field and three years of experience in advising international students and scholars in an academic setting or an equivalent combination of education and demonstrated experience.

Required Skill / Ability 1 :

Demonstrated ability to work independently and as part of a high- performing team in a fast paced and changing environment.

Required Skill / Ability 2 :

Demonstrated intercultural skills and first-hand experience in a multicultural setting. Excellent interpersonal and written and oral communication skills.

Required Skill / Ability 3 :

Strong organizational skills with ability to meet deadlines, manage a high degree of detail, manage time, and prioritize multiple projects.

Required Skill / Ability 4 :

Proven ability to manage numerous projects and transactions accurately, consistently, and dependably.

Required Skill / Ability 5 :

Strong computer literacy with proficiency in excel, data entry, data queries and database maintenance. Proven experience working with qualitative and quantitative data, engaging in evidence-based analysis, and producing reports using OISS data.

Preferred Education, Experience and Skills :

Master's degree in relevant discipline. Experience with F-1 and J-1 regulations, H-1B and employment-based immigration. Proven experience with international students & scholar software programs (, TDS, Sunapsis, or ISSM) as well as institutional databases, , Banner, Workday.

Demonstrated experience living abroad; knowledge of a second language; intercultural communication skills.

Weekend Hours Required?

Occasional

Evening Hours Required?

Occasional

Drug Screen

Health Screening

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements.

All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here :

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position.

Employees will be assigned specific job-related duties through their hiring departments.