About Us :
At Richard Moore Agency, we pride ourselves on being dedicated to providing personalized service to our clients. We're passionate about insurance and helping people protect their homes and assets.
As a team, we are eager to grow and welcome individuals who share our enthusiasm for the industry and are committed to delivering exceptional customer experiences.
We're excited to announce that we offer support for obtaining your Property and Casualty Insurance License, providing you with opportunities for professional growth and development.
Job Description :
We are seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative, specializing in Property and Casualty Insurance.
This role involves providing exceptional service to our clients, handling inquiries, processing policy changes, and supporting sales efforts.
Preference will be given to candidates who are licensed in property and casualty insurance and who demonstrate a genuine willingness to learn and grow within the company.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Life Insurance
Retirement Plan
12 Paid Holidays
Base Salary Plus Commissions
Mentorship with Established Agent
Licensing Assistance
Bonus Opportunities
Evenings Off
Weekends Off
Responsibilities
- Possess a genuine willingness to learn, be intuitive and resourceful, and be coachable
- Handle customer inquiries, policy change requests, and sales inquiries promptly and accurately
- Utilize Microsoft Office applications effectively for task management and documentation
- Multitask efficiently and follow through on customer requests and inquiries
- Demonstrate excellent communication and interpersonal skills in all customer interactions
- Maintain professional phone etiquette while assisting customers with their insurance needs
- Provide exceptional customer service and resolve issues promptly and tactfully
- Collaborate with team members to ensure seamless customer experiences
- Adapt to stressful and difficult situations with tact and professionalism
Requirement
- Preferred : Property and Casualty Insurance License
- Previous experience in insurance customer service and / or sales (not required but preferred)
- Proficiency with Microsoft Office suite
- Strong multitasking, follow-through, and follow-up skills
- Excellent communication and interpersonal skills
- Professional phone etiquette
- Problem-solving capabilities and ability to handle stressful situations tactfully
- Ability to pass a background check
- We take care of the expense to obtain your license if you don't have one
Customer Service Representative - Intuit (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Sales - Customer Service Representative
Excellent customer service required. Safety protection may be required while in the customer s facility (hand, foot, and eye or other as dictated by the customer s safety protocols " Overtime hours may be required with little advanced notice. Job DescriptionTanisha Systems, founded in 2002 in Massac...
Customer Service Representative - TurboTax (WFH)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - WFH (Receive $300 bonus for 5 days of training)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative
We are seeking a motivated and customer-focused individual to join our team as a Customer Benefits Representative. In this role, you will be responsible for providing outstanding service to our customers, assisting them in understanding and maximizing the benefits they receive from our products/serv...
Customer Service Representative
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Are you a people person? Do you love helping other...
Customer Service Representative Fueler/Washer
Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and as...
Customer Service Representative
Make outbound calls to customers, manufacturers and third party dealers to place orders, initiate and/or obtain authorization for service, verify warranty and billing status and schedule installation services. Make outbound calls to customers, manufacturers and third party dealers to place orders, i...
Customer Service Representative (BNA Airport)
Provide exceptional customer service, engaging with members, potential customers, and general travelers. The CLEAR Service and Sales Representative (Ambassador) makes magic happen every day by creating frictionless experiences for our members. Previous customer service and/or sales experience is a p...