Order Management Specialist

Job Details Company : Kelly Services Supporting GE Vernova Schedule : Monday Friday, 8am 5pm EST Location : 1 River Road, Schenectady NY 12345 Position : Order Management Specialist Job Summary : The Renewable Energy Order Management Administrator will be responsible for order fulfillment activities for External customer demands.

This role will also serve as back-up to the Parts Customer Fulfillment Specialists providing customer follow-up and quotation preparation.

Essential Duties & Responsibilities : · Order entry / order management; Enter external customer orders received via email and restore.

• Communicate with the customer anticipated ship dates and backorder date information. · Elevate down turbine and other priority back ordered part requirements to Parts Expeditor.
• Work with Warehouse Team on both day to day and special shipping requirements. · Communicate any part supersedure's and alternate part number information to customers.
• Communicate with Buyers on part status. · Respond to requests for price and availability. · Formal quotes · Capital parts / NUS · Part ID / compatibility · PO corrections & exceptions · Invoice issues · Provide backorder support · Respond to requests for returns for credit / returns for replacement due to quality issues · Log non-conformance reports · Customer meetings · Team meetings · Tax exemption certificates into DECM / Sabrix · Shipment Report

Required Qualifications & Experience : · Strong interpersonal and leadership skills · Strong attention to detail and complete resolution · Ability to achieve results with minimal supervision · Strong customer service mindset · Strong oral and written communication skills · Strong interpersonal and leadership skills Desired Characteristics : · Demostrated skill in all Microsoft Office tools required (Excel(v-lookups, Queries, PowerPoint, Word & Outlook) · Knowledge of Oracle ERP / GE Wind Parts and Applications · Bachelor's Degree (preferably in Finance / Accounting or Business Management, Logistics, Supply Chain, or Project Management) · Exceptional planning, organizing and follow-up skills

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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