Requisition ID : 847922
Store # : 008483 LensCrafters
Position : Part-Time
Total Rewards :
At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.
By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.
This person will support our optical experience inside Macy's department stores in the U.S.
LensCrafters and Macy's relationship is built around a shared mission of providing customers with the highest quality eye care, a passion for style and a broad brand portfolio able to meet diverse customer choices.
GENERAL FUNCTION
The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time.
The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.
MAJOR DUTIES AND RESPONSIBILITIES
- Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
- Utilizes optical prescription to recommend specific lenses and lens coatings.
- Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
- Conducts measurements using appropriate optical tools and consults with Optician as needed.
- Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
- Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
- Helps foster an inclusive culture by treating customers and colleagues with respect
BASIC QUALIFICATIONS
- High School Diploma or GED
- 1+ years experience in retail or customer service
- Familiarity with point of sale systems, computers & calculators with basic phone and math skills
- Embrace new technology & change with high level of accuracy
- Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals
- Strong communication skills (both oral and written)
- Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment
LensCrafters is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.
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