Hotel Scheduling Assistant

This is a remote position.

As a Virtual Hotel Scheduling Assistant youwill work from home to support hotel operations by managing roombookings schedules and reservations.

This offers an opportunity toearn up to $65000 annually in commission. You will ensure efficientand organized hotel operations while providing excellent customerservice to guests and clients.

AboutUs : We are a leading travel company specializing increating unforgettable vacation experiences. Our business is builton partnerships with awardwinning suppliers ensuring our clientshave access to the best deals and experiences around the world.

Weare currently seeking Hotel Scheduling Assistant to join our team.This is a fantastic chance for individuals looking to work fromhome enjoy travel perks and be part of a dynamic and supportiveteam.

Responsibilities :

• Coordinate and manage hotel room bookings andreservations including checkins checkouts and roomassignments
• Communicate with guests via phone email oronline platforms to confirm reservations address inquiries andassist with special requests
• Update and maintain the hotels booking systemwith accurate and uptodate information regarding room availabilityrates and promotions
• Work closely with hotel staff including frontdesk agents housekeeping and management to ensure smooth checkinand checkout processes forguests
• Handle guest inquiries complaints andfeedback professionally and promptly resolving issues to ensureguest satisfaction
• Assist in managing group bookings events andspecial occasions coordinating room allocations and logistics asneeded
• Monitor and manage room inventory optimizingoccupancy and revenue through strategic pricing andpromotions
• Collaborate with sales and marketing teams topromote hotel offerings packages and discounts to maximize bookingsand revenue
• Prepare daily weekly and monthly reports onroom occupancy revenue and guest feedback for managementreview
• Stay updated on hotel policies procedures andindustry trends to provide accurate information and excellentservice toguests

Qualifications :

• High school diploma or equivalent;additional education or training in hospitality or hotel managementis a plus
• Previous experience in hotel operations frontdesk reservations or a related role preferred but notrequired
• Proficiency in using hotel booking systemsproperty management software and Microsoft OfficeSuite
• Excellent communication and customer serviceskills with a friendly and professionaldemeanor
• Strong organizational skills and attention todetail with the ability to multitask in a fastpacedenvironment
• Problemsolving abilities and the capacity tohandle guest inquiries and complaintseffectively
• Ability to work independently and collaboratewith team members virtually
• Flexibility to work varying hours includingevenings weekends and holidays based on hotelneeds
• Knowledge of hotel operations room typesrates and hospitality industrystandards

WorkingConditions :

• This is a virtual positionallowing you to work from home and manage hotel scheduling tasksvirtually
• Flexible hours may be required to accommodatehotel operations and guest needs
• Training and support will be provided to helpyou succeed in your role as a VirtualHotel SchedulingAssistant

Join us in thisrewarding chance to earn up to $65000 yearly in commission whilecontributing to the success of our hotel operations and providingexcellent service to guests!

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