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Family Resource Navigator, CDS

Wayfinder Family Services
Los Angeles, CA,
Full-time

Wayfinder Family Services ensures that children, youth, and adults facing challenges always have a place to turn.

Wayfinder is committed to advancing IDEA (Inclusion, Diversity, Equity, and Accessibility).

In exchange for your talent, Wayfinder offers an excellent benefits package, which includes the following :

  • This role is eligible for Public Service Loan Forgiveness (PSLF)
  • Competitive salary - Sign-on bonus for eligible roles
  • Flexible schedules depending on the position (some offering hybrid)
  • Medical insurance with a $30 premium per paycheck coverage plan (employee-only)
  • Dental insurance 100% employer paid for HMO coverage plan (employee-only)
  • 401(k) retirement plan with an employer match up to 4%
  • 11 paid holidays per year and a generous paid time off policy
  • Five paid winter holidays (between Christmas Eve & New Year's Day)
  • Education Reimbursement Program
  • Robust training opportunities : Shared Core Practice Model, Trauma-Informed Care, Evidence-based Practices
  • Clinical Supervision for licensure

Compensation :

In accordance with California law, the expected salary range for this position is posted with this position. The actual compensation will be determined based on experience and other factors permitted by law.

Role Summary :

The CDS Navigators will conduct in-person outreach to families and hospital personnel at an estimated twenty-five (25) NICU departments located throughout Los Angeles, Ventura, San Bernardino, Riverside, and Orange Counties.

This project will facilitate warm connections, enrollments, and follow-ups with social support programs throughout Los Angeles and Ventura counties including referrals to Regional Center services, mental health programs, early intervention services, and community-based organizations in each family’s local area.

A trauma-informed approach will be used to serve these families who have experienced a traumatic-birth circumstance, with particular focus on engaging mental health and peer-support resources for caregivers while navigating families into all eligible programs and services.

  • This role will sunset on 01 / 2025, with the possibility of grant renewal.
  • This is a hybrid position, must be self-disciplined and organized to maximize your time efficiently.
  • Conduct data collection, data entry and system tracking.
  • Two to three in-person visits per week to the NICU departments, Pediatric Clinics, High Risk Infant Clinics, etc. around Los Angeles County or Ventura County.
  • Refer and support families through the Regional Center application process.
  • Facilitate parent support groups one time per month.
  • Research and attend community outreach events one time per month.
  • Provides social / emotional and crisis support to families as appropriate.
  • Must be able to evaluate child and family needs and refer to community resources and Head Start programs.
  • Actively collaborates with community-based providers or related services to overcome family barriers, such as language, culture, and income.
  • Consults with professional community on behalf of children and families (attend medical visits, IFSP meetings, etc.).
  • Assist families in locating and accessing appropriate resources in the community.
  • Participate in professional interagency coordination opportunities in the community.
  • Provide basic interpretation for families as needed. May use technology as needed.
  • 30+ days ago
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