Assistant Human Resources Director

Miraval Arizona Resort and Spa

At Hyatt, we are proud that our guests choose us for our caring and dedicated associates, who prioritize delivering efficient service and creating meaningful experiences.

As an Assistant Human Resources Director, you will bring a strong foundation in HR generalist functions, with expertise in employee relations, recruitment, retention, benefits administration, workforce planning, and staffing strategies.

You will also assist in planning and leading on-site colleague events to enhance engagement and teamwork.

This role requires a blend of office-based HR responsibilities and an active presence throughout the hotel to build strong relationships with employees and contribute to a positive hotel culture.

You will work closely with various departments to ensure smooth HR operations, including payroll, benefits management, leave administration, HR audits, employee engagement, and compliance with policies.

This highly visible role will assist in short- and long-term planning of the HR function, and is heavily involved in executing HR initiatives that align with the hotel's strategic goals.

Hyatt develops Assistant Directors to progress into the role of a Human Resources Director. The HR function prides itself on excellence, service, integrity, and accountability.

At Hyatt, associates thrive in a high-performance environment that offers significant rewards. Whether you're looking for career advancement, personal development, or a supportive team culture, if you're ready for the challenge, we're ready for you.

Key Responsibilities :

• Employee Relations :
• Address and resolve employee concerns in a timely and effective manner.
• Provide guidance on conflict resolution, performance management, and disciplinary actions.
• Conduct investigations and ensure that employee relations practices align with company policies and legal requirements.
• Foster a positive work environment by building strong relationships with employees at all levels.
• People Strategy :
• Assist in developing and executing people strategies that align with the hotel's goals and business objectives.
• Support workforce planning efforts, including talent acquisition, retention strategies, and succession planning.
• Collaborate with department leaders to enhance employee engagement and organizational development initiatives.
• HR Office Operations :
• Manage day-to-day operations of the HR office, including office coverage, maintaining accurate employee records, handling employment documentation, and ensuring compliance with labor laws.
• Ensure consistent and effective communication of HR policies and programs across departments.
• Support recruitment efforts, onboarding, safety and training processes, identifying opportunities to improve efficiency and effectiveness.
• Payroll & Benefits :
• Assist with payroll processing and ensure accurate and timely payments.
• Serve as the expert liaison for employee inquiries regarding Hyatt benefits programs, including health insurance, retirement plans, and other hotel-specific benefits.
• Assist with the review and approval process of colleague perks programs.
• Compliance, Reporting & Audits
• Ensure HR policies and practices comply with local, state, and federal labor laws by regularly reviewing and updating materials to maintain legal and regulatory compliance.
• Prepare and analyze HR reports related to employee metrics, turnover, payroll, benefits, ensuring accuracy and timely submission to leadership for decision-making.
• Coordinate internal and external HR audits, ensuring accurate documentation and compliance with regulatory standards, while identifying areas for improvement and efficiency in HR processes.
• Colleague Engagement & Events :
• Plan, coordinate committees, and execute employee engagement activities / events, recognition programs, and team-building activities to promote a positive and inclusive workplace.
• Foster a sense of community among hotel colleagues by promoting a positive and inclusive work environment.

Qualifications

Required Skills & Qualifications :

• Enjoys a fast-paced environment
• Proven experience in employee relations, with strong knowledge of conflict resolution and performance management.
• Expertise in HR office operations, including document management, payroll support, benefits coordination, and compliance.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with all levels of the organization.
• Working knowledge of Federal and local employment laws.
• Strong organizational and time-management skills.
• Demonstrated ability to handle sensitive and confidential information with discretion.

Preferred Skills & Qualifications :

• Experience in a hotel or resort setting preferred (operations or administrative).
• 3-5 years HR generalist experience.
• Experience in benefits and payroll administration.
• Event planning experience to support employee engagement initiatives.
• Familiarity with HRIS systems and reporting.
• Bilingual in Spanish preferred

Work Environment :

This role will be primarily office-based but will require regular presence on-site to support community-building efforts and fostering strong relationships.

The Assistant HR Director must be willing to be visible and approachable to employees at all levels within the hotel.

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