CPQ Business Analyst

Company Overview

If you think you are the right match for the following opportunity, apply after reading the complete description.

Req ID : 269381

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a CPQ Business Analyst to join our team in Pittsburgh, Pennsylvania (US-PA), United States.

Job Description

Job Responsibilities :

• Understanding the goals of business & then provide support to the existing Salesforce solutions within Salesforce CPQ (and related solutions)
• Conduct requirement gathering sessions, prioritizing across requirements, working with the developers on design, implementation and facilitating end-to-end execution is a key aspect of the role
• Build and maintain relationships with corporate and regional stakeholders, analyzing and understanding business requirements, business processes, functional requirements, cross-functional needs and system capabilities
• Understanding of Quote-to-Cash processes and products, pricing, schedules, discounting, quoting processes, booking, approvals is a plus
• Understanding of the CRM functionality and features such as role hierarchy, Profile / Permission Sets, Custom Objects, flows, validation rules, approval processes, deployment tools and strategies
• Employ a variety of approaches to collecting and documenting business and functional requirements. Such techniques may include, but not limited to, leading workshops, writing use cases, creating context diagrams, and performing stakeholder analysis
• Collaborate regularly with Technical leads, Salesforce developers, and integration developers on functional requirements to implement custom extensions or application integrations to satisfy business requirements when needed

Qualifications :

• Minimum 7+ years of experience as Salesforce business systems analyst
• 3+ years of Quote-to-Cash experience, including understanding of the following topics / processes - products, pricing, discounting, quoting processes, booking, sales compensation, order acceptance, order fulfillment, service contracts, billing, amendments, renewals, etc.
• 5+ years of Salesforce.com experience, including Salesforce CPQ
• Any Salesforce certification is a must
• Good understanding of Salesforce capabilities, best practices and limitations and the ability to clearly communicate those to key stakeholders
• Strong organizational, interpersonal and analytical skills with attention to detail
• Excellent communication skills, both written and verbal, capable of relaying technical information to business stakeholders and business information to technical teams

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas.

As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers.

We are committed to our clients’ long-term success. Visit nttdata.com or LinkedIn to learn more.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $54.

19 / hour - $60.48 / hour. Actual compensation will depend on several factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and / or company performance.

This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, and AD&D insurance, employee assistance, participation in a 401k program, and additional voluntary or legally-required benefits.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.

We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

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