Search jobs > San Jose, CA > Technical support representative

Technical Support Representative II

Snap-on Tools
San Jose, California, US
Full-time

Strictly Necessary

Always Enabled

Technology stack required for hosting website

ASP.NET SessionId

Preserves the visitor's session state across page requests.

Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.

Expiration : Session

ASPXAUTH

Identifies the user and allows authentication to the server

Expiration : Session

Titan CMS Authentication

Technology stack required for hosting website

TitanDisplayLogin

Identifies the user to Titan CMS and allows authentication to the application

Expiration : Session

This is used to load scripts onto the website pages.

Google Analytics

Google Analytics gathers website information allowing us to understand how you interact with our website and ultimately provide a better experience.

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Expiration : 2 years

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Expiration : 2 years

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Expiration : 24 hours

Cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.

g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google's SafeSearch filter turned on.

Expiration : 2 years

gat UA-########-#

Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named dc gtm

Expiration : 1 minute

Contains campaign related information for the user. If you have linked your Google Analytics and AdWords accounts, AdWords website conversion tags will read this cookie unless you opt-out.

Expiration : 90 days

AMP TOKEN

Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service

Expiration : 1 year

This is used to track end users' privacy and consent preferences on Titan CMS hosted websites.

TitanClientID

Uniquely identifies user to support historical tracking of consent preferences

Expiration : 10 years

CookieConsent

Reflects most recent consent preferences for current site.

Expiration : 2 years

Pardot

For our websites that contain web forms or Pardot tracking, we collect information about the pages you visit, how long you are on the site, how you got here and what you click on.

Pardot helps Magnaflux do deliver a seamless user experience for those customers and users that have created an account with us for receiving email communications.

visitor id#

Uniquely identifies user

Expiration : 10 years

visitor id#-HASH

Uniquely identifies user

Expiration : 10 years

pi opt in

Personal information opt-in flag

Expiration : 10 years

Unclassified

Expiration : Session

Pardot

Unclassified

Expiration : Session

Unclassified

Expiration : Session

Google Adsense Tracking

Used by Google to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

Expiration : 6 months

Unclassified

Expiration : 6 months

DSID

Unclassified

Expiration : Session

Google DoubleClick Tracking

Collects data to measure efficiency of viewed or clicked ads and shows targeted ads

r / collect

Unclassified

Expiration : 6 months

Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.

Expiration : 1 year

Webtraxs

Webtraxs collects navigational information allowing us to understand how you navigate and use our site to ultimately provide a better user experience.

Snap-on Office Location

Used to improve user experience through targeted content

SnaponOfficeLocationID

Database identifier for user's primary office. Self-selected by user. Allows retaining primary office to filter relevant content

Expiration : 1 year

Used to improve user experience

SecureAccess

Cookie used to prevent user from having to fill out content access request forms multiple times.

Expiration : 1 year

Used to save user preferences

SiteAlertDismissedPermanently

Used to remember user preference to dismiss site notification dialog

Expiration : Forever

Used to improve user navigational experience

lastNavPath

Used with the Franchisee Mall to maintain last iframe page selected. Supports user experience

Expiration : Session

Process Peak

Survey

Unclassified

Expiration : Session

YouTube

Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.

Expiration : Session

PREF

Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites.

Expiration : 8 months

VISITOR INFO1 LIVE

Estimates the users' bandwidth on pages with integrated YouTube videos

Expiration : 179 days

Registers a unique ID to keep statistics of what videos from YouTube user has seen

Expiration : Session

J-18808-Ljbffr

3 days ago
Related jobs
Promoted
Snap-on Tools
San Jose, California

Uniquely identifies user to support historical tracking of consent preferences. ...

Promoted
Jotform
CA, United States

Utilize our support ticketing system ; Respond to incoming support tickets related to technical questions, service incidents, and other issues and keep track of your own support tickets, and follow through to completion. We are looking for Technical Support representatives in San Francisco for our r...

Promoted
Orionyx Enginnering LTD
San Jose, California

The Technical Support Representative serves as the primary point of contact for clients and employees seeking technical assistance with engineering products, software, and services. Escalate unresolved issues to higher-level technical support or engineering teams as necessary. Excellent communicatio...

Promoted
enVista
San Jose, California

The primary function of this position is to support independent accounts and perform complex technical duties related to all DEXIS products, by answering customer questions or resolving issues in a support center environment. Experience in troubleshooting and installation of computer software/hardwa...

Orionyx Enginnering LTD
San Jose, California

The Technical Support Representative serves asthe primary point of contact for clients and employees seekingtechnical assistance with engineering products software andservices. Escalate unresolvedissues to higherlevel technical support or engineering teams asnecessary. Excellent communication skills...

Orionyx Enginnering LTD
San Jose, California
Remote

The Technical Support Representative serves as the primary point of contact for clients and employees seeking technical assistance with engineering products, software, and services. Escalate unresolved issues to higher-level technical support or engineering teams as necessary. Excellent communicatio...

Thermo Fisher Scientific
Fremont, California

The Technical Support Engineer supports the installation, uptime and repair of highly technical equipment and systems. Support interface for Global Technical Support team as needed. Assist logistics and document management with Technical Product Documentation (TPD) and specification support. Deliver...

Orionyx Enginnering LTD
San Jose, California

The Technical Support Representative serves as the primary point of contact for clients and employees seeking technical assistance with engineering products software and services. Escalate unresolved issues to higherlevel technical support or engineering teams as necessary. Excellent communication s...

VIVOTEK
San Jose, California

...

Astreya Partners, LLC
San Jose, California

Technical Writer II - Client Su. Working Hours: Will support 8:00am to 5:00pm PST. The Technical Writer will develop and enhance documentation related to services. Create technical documentation to address the gaps identified during the Initial Readability Assessment(s). ...