A company is looking for a Manager, Member Success Operations to lead their service center team.Key Responsibilities : Oversee daily operations of the Member Success organization, ensuring team availability and resource alignmentSupport KPIs and implement best practices to enhance customer satisfaction and operational performanceCollaborate with leadership to align operational goals with strategic planningRequired Qualifications : Minimum of 2 years of leadership experience in a customer care / call center environmentMinimum of 3 years of experience with call center operations, including training and workforce managementExcellent understanding of call center technology and software applications, with experience in Zendesk preferredAbility to analyze data and make data-driven decisions to improve performanceSound knowledge of call center operations, performance metrics, and quality assurance processes
Member Success Operations Manager
A company is looking for a Manager, Member Success Operations to lead their service center team. ...
Member Escalations Operations Manager
A company is looking for a Member Escalations Operations Manager to oversee a service-focused production operation. ...
Remote Call Center Customer Service Representative
Join D Aceto Services LLC as a Remote Call Center Customer Service Representative and contribute to our commitment to delivering exceptional service. D Aceto Services LLC is seeking enthusiastic individuals to join our team as Remote Call Center Customer Service Representatives. Gain the skills nece...
Grants and Administrative Assistant
A company is looking for a Grants & Administrative Assistant. ...
Administrative Assistant (Float)
The OpportunityAs a Flex Administrative Assistant (known internally as Flex Member Support Specialist) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. ...
Project Manager
In collaboration with the Project Director, the Project Manager ensures the efficient implementation of all regulatory, compliance, and coordination efforts for the 21st Century Community Learning Centers (21st CCLC) National Technical Assistance Center (NTAC) cooperative agreement; that includes pa...
Medical Administrative Assistant (Short-Term Contract)
Medical Administrative Assistant. Through our partnership with the National Institutes of Health, Kelly Government Solutions offers administrative, IT, engineering, scientific, and healthcare professionals the opportunity to work with the leading medical research center in the world. Provide adminis...
Receptionist
The Receptionist role with this growing company is very visible and has been the foot-in-the-door and springboard for career advancement within the Administrative and Operations teams. Strong organizational skills are critical! The receptionist will draft documents and help the other office administ...
Customer Service Representative - State Farm Agent Team Member
As an Agent Team Member, you will receive. Ability to work in a team environment. ...
Project Manager
You will collaborate with our talented team of engineers and project managers to provide professional assistance on complex fire and life safety issues through code consulting, fire protection design, and fire & life safety special inspections and testing services for designers, builders, developers...