Job Description
Job Description
About the Company
Pan-Am Dental is a full-service dental lab specializing in Crown & Bridge, Flexible & Traditional Partials, Implants, Full Denture and Orthodontic Appliances.
We are located in the heart of Downtown Savannah, minutes from amazing parks, shopping, dining, entertainment and beautiful beaches.
Pan-Am Dental is a highly sought-after employer, offering abundant chances for career advancement and fostering a warm and supportive atmosphere where teammates genuinely look out for each other.
We offer competitive wages, time off & benefits. We can’t wait to meet you.
Position Description
The Data Entry Specialist is responsible for ensuring that customer products are entered into the database system quickly and correctly.
The Data Entry Specialist is a member of the primary case entry team.
Our ideal candidate has exceptional computer skills, strong critical thinking abilities, and a keen eagerness to learn and develop.
Success in this role hinges on accuracy and dependability.
General Duties & Responsibilities
- Receives case, opens case and identifies contents & customer order requests
- Accurately enter information on incoming cases into computer system and generate work tickets
- Code cases in for data entry
- Make necessary changes to computer work tickets to place cases on hold, change dates, codes, etc.
- Scanning of paperwork for each case for electronic storage
- Look up previous paperwork in files as needed for case information or reworks
- Understand case flow schedule of operations
- All other duties as assigned.
Qualifications
Should be proficient in relevant computer applications, have knowledge of customer service practices and principles, excellent data entry and typing skills, and superior listening, verbal, and written communication and comprehension skills.
Skills and Abilities Required
- Proficiency with computers & applications
- Able to pick up software programs with ease (Labtrac)
- Have practical knowledge of customer service practices and principles
- Excellent data entry and typing skills
- Superior listening, verbal, and written communication and comprehension skills.
- Understand different script terminologies for case entry
- Must be able to read, write, speak and understand English
- Strong attention to detail
- Can successfully multi-task
- Knowledge of dental anatomy and terminology preferred, but not required.
Starting at $40,000 / year
Benefits
- 401(k) with employer match
- Health insurance
- Dental insurance
- Vision insurance
- Flexible schedule
- Paid time off
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